Summary
Overview
Work History
Education
Skills
Websites
Experience Highlights
Hr Experience
Professional Development
Timeline
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Jennifer Aguilar

Jacksonville,NC

Summary

Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

7
7
years of professional experience

Work History

Special Education Aide

Fallbrook Union Elementary School District
11.2019 - 01.2021

Passionate Special Education Aide adept at providing tailored support to students with diverse learning needs, collaborating with teachers to implement individualized education plans (IEPs), and fostering positive relationships with students, parents, and staff. Committed to promoting student growth and independence while adapting to various learning styles.

  • Captured behavioral data for a cohort of 20 students, leveraging Google Workspace for analysis and reporting. Presented actionable insights and concerns to educators, facilitating informed decision-making and targeted support strategies.
  • Executed rigorous procedural protocols to safeguard student data and collaborated with a cohesive team of 5 members to provide comprehensive support for 20 students, ensuring regulatory compliance.
  • Assisted in the development of functional life skills for students with intellectual and developmental disabilities.
  • Led small group instruction sessions tailored specifically to address diverse learning needs within the classroom population.

Office Automation Assistant

Department of Defense Education Activity (DoDEA)
04.2018 - 05.2019

Accomplished School Registrar proficient in managing student records, enrollment procedures, and academic transcripts. Skilled in coordinating registration processes, verifying student credentials, and ensuring compliance with educational regulations.

  • Conceptualized and developed a detailed procedural binder outlining protocols for student eligibility, tuition, and registration processes, enhancing operational transparency and efficiency to 90%.
  • Orchestrated the overhaul of the report filing system, elevating compliance with file management standards to 90%, thus enhancing organizational efficiency.
  • Fostered collaboration and provided mentorship to a Japanese colleague, cultivating cohesive relationships among Japanese staff, students, and families to enhance cultural integration and community cohesion.
  • Provided exceptional administrative support to colleagues, enabling them to focus on their core responsibilities more effectively.

Diagnostic Technician

Onslow Memorial Hospital
Jacksonville, NC
11.2013 - 05.2016

Experienced Phlebotomist skilled in venipuncture and capillary puncture techniques, with a focus on safety and infection control. Known for compassionate patient care and effective teamwork to optimize workflow and enhance the patient experience.

  • Oversaw administrative and laboratory functions within a high-volume outpatient diagnostics lab, managing supply orders and equipment maintenance to sustain operational efficiency.
  • Maintained meticulous records of diagnostic procedures and test results, facilitating smooth transitions for technicians and ensuring accuracy in patient care.

Education

Bachelor of Applied Science (B.A.S) in Applied Management -

GRAND CANYON UNIVERSITY
Phoenix, AZ

Skills

  • Data Entry
  • Computer Skills
  • Office Administration
  • Customer Service
  • File Organization
  • Data organization
  • Multi-line phone proficiency
  • Confidential Document Control
  • Writing reports
  • Letter preparation

Experience Highlights

  • Communication: Crafted clear and concise written communications, including policies, procedures, and ad hoc reports, ensuring accuracy and compliance with organizational standards.
  • Conflict Resolution: Listened attentively to understand the underlying issues and concerns of individuals at every organizational level. Demonstrated active listening to empathetically comprehend the needs of others. Enhanced conflict resolution by understanding and addressing the root causes of issues.
  • Data Management: Implemented procedures to ensure the data security and privacy of 200 students' personally identifiable information (PII), including securing hard files in a locked location. Received high remarks during an external audit for these measures.

Hr Experience

  • Data Collection, 06/2021 - 08/2021, BUS-470 Applied Business Project, GCU, Developed research skills and data analysis expertise by investigating teacher retention and its impact on student success. Presented findings and proposed solutions to reduce turnover rates, emphasizing potential improvements in student achievement.
  • Organizational Change Research: Saudi Arabian Oil Company (Aramco), 05/2020 - 07/2020, MGT-325 Managing Business Communications and Change, GCU, Collaborated with a team of four in researching a Saudi Arabian oil company, conducting thorough data analysis to identify opportunities for organizational change. Addressed inquiries regarding change management and strategic planning within the company.

Professional Development

SYRACUSE UNIVERSITY, Professional in Human Resources/Certificate, 2024, Employment Legislation, HR Organization, Benefits/Compensation/Payroll, Talent Planning/Sourcing/Recruiting

Timeline

Special Education Aide

Fallbrook Union Elementary School District
11.2019 - 01.2021

Office Automation Assistant

Department of Defense Education Activity (DoDEA)
04.2018 - 05.2019

Diagnostic Technician

Onslow Memorial Hospital
11.2013 - 05.2016

Bachelor of Applied Science (B.A.S) in Applied Management -

GRAND CANYON UNIVERSITY
Jennifer Aguilar