Dedicated receptionist skilled in communication and customer relationship management. Proven ability to manage appointment scheduling and resolve client inquiries effectively.
Overview
6
6
years of professional experience
Work History
Receptionist
DFW MRI
Dallas
05.2024 - 10.2024
Managed incoming calls and routed them to relevant departments.
Scheduled appointments and maintained the front desk calendar.
Verified insurance and co-payments.
Updated and recorded customer or client information to maintain accounts.
Shift Leader
Zalat pizza
Dallas
01.2023 - 05.2024
Managed inventory levels and placed orders for ingredients and supplies.
Assisted in resolving customer complaints to maintain satisfaction levels.
Checked orders for quality and completeness.
Bass Girl
Bellini's Italian Cafe and Bar
Dallas
01.2019 - 12.2020
Delivered exceptional service and attention to customers during face-to-face interactions or phone conversations.
Ensured all tables received adequate water for each individual.
Consistently provided food items including bread and garlic oil.