Jennifer Ahmed
Mason,OH
Summary
Operations and property management professional with 10+ years of experience overseeing multi-property portfolios, vendor relationships, maintenance coordination, customer service, leasing, and day-to-day operations. Skilled at managing fast-moving priorities, resolving resident and guest issues, coordination with contractors and service providers, and ensuring properties operate efficiently and meet quality standards. Known for strong organization, follow-through, and the ability to build positive relationships with residents, vendors, and property partners.
Overview
12
12
years of professional experience
Work History
Manager
SJA Rentals LLC
Cincinnati, OH
06.2014 - Current
- Oversee daily operations for a portfolio of residential rental properties, including resident experience, maintenance coordination, leasing, inspections, and vendor management
- Manage relationships with contractors, service providers, and on-sit vendors to ensure properties meet quality, cleanliness, and maintenance standards
- Coordinate move-ins, move-outs, resident communications, and issue resolution across multiple properties
- Respond quickly to maintenance requests, resident concerns, and operational issues to maintain high satisfaction and occupancy levels
- Conduct regular property inspections and identify opportunities for improvement, repair, and operational efficiency
- Track budgets, invoices, rent collection, and vendor payments using QuickBooks and other reporting tools
- Develop marketing strategies, coordinate property listings, and support occupancy growth through leasing and customer service efforts
- Balance multiple priorities across properties while maintaining strong organization, responsiveness, and follow-through
Education
Master of Science - Education
Xavier University
Cincinnati, OHSkills
- Guest member/experience
- Vendor management
- Property operations
- Reservation coordination
- Issue escalation
- Maintenance coordination
- Property onboarding
- Quality control
- Multi-site management
- Customer Service
- Fast-paced environment
- Problem solving under pressure
Timeline
Manager
SJA Rentals LLC
06.2014 - Current
Master of Science - Education
Xavier University