Jennifer Albarran
Amarillo,Tx
Summary
Hardworking and knowledgeable food service professional experienced in fast paced settings for 2 years . Able to thrive under pressure and assist numerous customers every day with skill and efficiency. Familiar with safe food preparation and handling techniques and ready to contribute abilities to support an expanding team. Hardworking Banker familiar with setting up new accounts for customers, maintaining security and supporting audits. Excellent organizational, relationship-building and documentation skills. Prepared to offer 2 years of related experience to a challenging position with room for advancement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Hostess
Mexican bar and grill
10.2018 - Current
- Supported servers by greeting tables after escorting to seats, providing water or taking beverage orders, and running food
- Reviewed and periodically updated seating chart to reflect open and occupied seating
- Answered incoming calls and provided information regarding hours of operation, location, and menu items
- Cleaned and sanitized tables, menus, and dining areas in accordance with company and industry standards
- Delivered or collected final bill and processed cash and credit card payments
- Answered the phone to take delivery or pickup orders from callers
- Set-up and cleared tables at peak times to seat patrons more quickly.
Universal Banker
Herring Bank
09.2022 - 08.2023
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Trained and mentored junior banking staff to maximize performance, efficiency, and compliance.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on features and benefits of banking products and services.
- Opened, closed, and updated accounts for customers.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
Bank Teller
Happy State Bank
09.2021 - 09.2022
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Provided customer records, account statements and copies of checks.
- Educated customers on use of banking website and mobile apps.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Assisted customers with compromised debit cards and issued new credentials.
- Audited fellow teller currency to contribute to dual-control procedures.
- Placed orders for customer checks and verified starting numbers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Removed mutilated currency from circulation.
Education
High School Diploma -
Richard milburn academy
Amarillo, TxAssociate of Science - Radiology Tech
Amarillo College
Amarillo, TX06.2025
Skills
- Payment Processing Customer service
- Cleaning and sanitation Guest engagement
- Food inspections Documentation
- Multitasking
- Kitchen Staff Management
- Guest Flow
- Political Knowledge
- Opening Accounts
- Change Orders
- Daily Ledgers
- Account Audits
- Customer Transactions
- Cash Handling
- Due Diligence
- Account Servicing
- Closing Procedures
Languages
Spanish
Native or Bilingual
Timeline
Universal Banker
Herring Bank
09.2022 - 08.2023
Bank Teller
Happy State Bank
09.2021 - 09.2022
Hostess
Mexican bar and grill
10.2018 - Current
High School Diploma -
Richard milburn academy
Associate of Science - Radiology Tech
Amarillo College
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