Jennifer Alfaro
Donna,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills.
Overview
10
10
years of professional experience
Work History
Supervisor
Akorbi
01.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
Medical Assistant
South Texas Health System
10.2021 - 10.2022
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Lead Medical Assistant
The Neighborhood Doctor
03.2016 - 10.2020
- Obtained client medical history, medication information, symptoms, and allergies.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
Cash Register Team Lead
Old Navy
09.2014 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Vocational Degree - Medical Assistant
South Texas Vocational Technical Institute
Weslaco, TX01.2016
High School Diploma -
Donna High School
Donna, TX05.2014
Skills
- Team Collaboration and Leadership
- Organizational Skills
- Resourceful multitasking
Timeline
Supervisor
Akorbi
01.2023 - Current
Medical Assistant
South Texas Health System
10.2021 - 10.2022
Lead Medical Assistant
The Neighborhood Doctor
03.2016 - 10.2020
Cash Register Team Lead
Old Navy
09.2014 - 10.2022
Vocational Degree - Medical Assistant
South Texas Vocational Technical Institute
High School Diploma -
Donna High School
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