Open To Work
JENNIFER ANDRADE
Brockton,MA
Work Preference
Summary
Dedicated Medical Assistant with extensive experience in healthcare settings, managing patient care for over 150 individuals weekly. Expertise in diagnostic testing and procedures, complemented by a 95% patient satisfaction rate, ensures high-quality care and effective communication in multiple languages.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Medical Assistant
Park Surgical Associates Inc/BMC South
Brockton, Massachusetts
01.2007 - Current
- Collaborate with a team of healthcare professionals to coordinate and optimize patient care for over 150 patients per week, ensuring seamless communication and workflow
- Administer injections, perform phlebotomy, and conduct diagnostic tests, including EKGs, spirometry, and vision screening, with an average of 15 procedures per day
- Engage with patients to explain surgical procedures and postoperative care, resulting in a 95% satisfaction rate based on patient feedback.
- Assist physicians during examinations, procedures such as wound care, and minor surgeries while ensuring strict adherence to sterilization protocols
- Manage inventory and ordering of medical supplies, maintain compliance with safety and regulatory standards
Medical Assistant
Brockton Community Health Center
01.2005 - 01.2007
- Supported Pediatrics, Adult Medicine, OB/GYN, and Laboratory departments, enhancing operational efficiency
- Supported physicians during examinations and procedures, ensuring patient comfort and safety.
- Performed EKGs, urinalysis, capillary collection, pregnancy tests
- Conducted routine laboratory tests and prepared specimens for analysis, contributing to timely diagnosis and treatment
- Scheduled patient appointments and coordinated referrals to specialists, facilitating timely access to care
- Delivered written and verbal interpretation services in 3 languages, ensuring effective communication for diverse patients
Education
BBA - HealthCare
Mount Vernon Nazarene University
Mount Vernon, OH05-2026
BBA - Health Administration
Business Administration
Mount Vernon, OH01-2026
Associate of Arts -
Massasoit Community College
Brockton, MA01-2021
Medical Assistant Program - Medical Assistant
Bryman Institute
Brighton, MA11-2005
Skills
- Clinical skills
- Blood draws
- Vaccine administration
- EKGs
- EKG interpretation
- HIPAA regulations
- OSHA regulations
- EMR software
- Epic
- Meditech
- Scheduling appointments
- Managing patient flow
- Time management
- Multi-tasking
- Organization
- Microsoft Word
- Microsoft Excel
- Billing
- Communication skills
Languages
English
Native/ Bilingual
Spanish
Professional
Cape Verdean Creole
Native/ Bilingual
Portuguese
Professional
Certification
- Translating
Affiliations
- Non-profit Cape Verde Island
- Traveling
Timeline
Medical Assistant
Park Surgical Associates Inc/BMC South
01.2007 - Current
Medical Assistant
Brockton Community Health Center
01.2005 - 01.2007
BBA - HealthCare
Mount Vernon Nazarene University
BBA - Health Administration
Business Administration
Associate of Arts -
Massasoit Community College
Medical Assistant Program - Medical Assistant
Bryman Institute