Jennifer Antele
Maryville,IL
Summary
Organized administrative professional with hands-on experience in managing attendance records and supporting office operations. Known for strong attention to detail and reliability in maintaining accurate records and performing various clerical duties. Excellent team collaborator with results-driven approach, adaptable to changing needs and priorities. Proficient in data entry, communication, and time management.
Overview
14
14
years of professional experience
Work History
Attendance Secretary
Edwardsville Community Unit School District 7
Glen Carbon, IL
09.2023 - Current
- Maintained confidentiality of student information by adhering strictly to FERPA guidelines when handling sensitive information.
- Enhanced truancy prevention efforts with proactive outreach to parents/guardians regarding changes in their child's attendance patterns or concerns about unexcused absences.
- Ensured accurate record-keeping by diligently maintaining and updating attendance records in the school database system.
- Facilitated smooth administrative operations by managing incoming phone calls, emails, and visitors related to attendance matters.
- Handled parent calls requesting student early dismissal for approved reasons and facilitated release of students from class.
- Contributed to a positive school atmosphere by greeting students, staff, and visitors professionally and courteously each day.
- Aided in upholding district policies on attendance while ensuring adherence to state regulations regarding compulsory education laws.
- Managed filing system, entered data and completed other clerical tasks.
- Enhanced communication between families and service providers by coordinating and scheduling meetings.
Medical Office Coordinator
ApexNetwork Physical Therapy
Glen Carbon, IL
06.2022 - 09.2022
- Maintained a high level of confidentiality by handling sensitive patient information with discretion and care.
- Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally.
- Addressed complaints made by patients and staff by escalating issues to supervision for further investigation.
- Created and maintained medical records from time of admission through patient discharge.
- Coordinated referral processes smoothly, facilitating seamless transitions between primary care providers and specialists when needed.
- Managed inventory levels effectively, ensuring adequate supplies were available for daily operations without excess waste or cost.
- Received, recorded and filed medical payments by check, cash, and credit card.
Health Clerk
HSHS St. Elizabeth's Hospital
O'Fallon, Illinois
04.2018 - 03.2021
- Greet guests and patients with a warm, welcoming smile then transport patients to triage and notify the charge nurse of their arrival
- I am responsible for sending PKU slips to the lab each morning and entering the nurses into the call system at the start of my shift
- I go through each patient's chart and label every document and pull any documents that I need for my own use, gather information from the computer I need to fill out birth certificate worksheets, check labor charges, and document HIV screenings
- Once worksheets have been filled out, I go to rooms that need their worksheets completed and collect missing information and input it into the State of Illinois' IRVS system
- Create a Social Security Number application and complimentary birth certificate for parents to take home as a keepsake
- I track and report hearing screens performed on babies for HiTrack, send Voluntary Acknowledgement of Paternity papers to the state if parents are not married and HIV screenings at the end of each month
- I fax prenatals, referred hearing screens and any other documents given to me
Member Service Team Leader
YMCA
Edwardsville, Illinois
04.2014 - 02.2020
- Greet customers entering establishment
- Count money in draws at the beginning and closing shifts to ensure that amounts are correct, and there is adequate change
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Use computers for various applications, such as memberships sales, renewals, and camp registrations, receive payments by cash, check, credit cards, vouchers, or automatic debits
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
- Mail newsletters, promotional material, or other information
- I also work in the Child Watch room where I am responsible for taking care of children while their parents participate in classes
Hostess/Cashier
La Casa Mexicana
Edwardsville, Illinois
01.2012 - 06.2014
- Greeting customers as they enter and leave, seat customers, answer phones, manage money, and help waiters when needed
Education
Associate of Applied Science - Legal Studies
Southwestern Illinois College
Belleville, IL12.2026
Certified Nursing Assistant - Nursing
Southwestern Illinois College
Belleville, IL07.2020
Emergency Medical Technician - Emergency Medicine
Southwestern Illinois College
Granite City, Illinois05.2016
High School -
Granite City High School
Granite City, Illinois12.2012
Skills
- Strong organization
- Scheduling appointments
- Data entry proficiency
- Calendar management
- Microsoft office expertise
- Multitasking and time management
- Problem-solving abilities
- Office administration
- Filing systems management
Languages
Spanish
Limited Working
Timeline
Attendance Secretary
Edwardsville Community Unit School District 7
09.2023 - Current
Medical Office Coordinator
ApexNetwork Physical Therapy
06.2022 - 09.2022
Health Clerk
HSHS St. Elizabeth's Hospital
04.2018 - 03.2021
Member Service Team Leader
YMCA
04.2014 - 02.2020
Hostess/Cashier
La Casa Mexicana
01.2012 - 06.2014
High School -
Granite City High School
Associate of Applied Science - Legal Studies
Southwestern Illinois College
Certified Nursing Assistant - Nursing
Southwestern Illinois College
Emergency Medical Technician - Emergency Medicine
Southwestern Illinois College