Jennifer Anthony
Mascoutah,IL
Summary
Spirited Dog Walker with hands-on experience walking dogs, providing ample time for restroom breaks and exercise. Driven to customize walks and services to meet clients' expectations and needs. High-energy with outstanding stamina needed to work with various types of dogs over long periods. Known for arriving early and ready to work. As well as being a exceptional Sales Associate that is customer driven. Excellent communication skills that deliver impressive results.
Overview
8
8
years of professional experience
Work History
Store Associate
Army & Air Force Exchange
Scott Air Force Base, IL
02.2021 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Professional Dog Walker
Myself
Mascoutah, IL
01.2017 - Current
- Fed, walked and cared for dogs during owners' absences and out-of-town trips.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting and pre-approved treats.
- Followed optimal schedules for animals as set by owners or supervisors.
- Coordinated with animal owners for scheduling services and payment processing.
- Exercised and offered restroom breaks to dogs by walking multiple times per day.
Assistant Store Manager
Army & Air Force Exchange Services
Minot Afb, North Dakota
12.2014 - 11.2016
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
Associate of Arts - Psychology
Waubonsee Community College
Sugar Grove, IL05.2005
High School Diploma -
Serena High School
Serena, IL05.2002
Skills
- Building Customer Loyalty
- Item Ticketing and Pricing
- Merchandise Receiving and Handling
- Exceeding Customer Expectations
Timeline
Store Associate
Army & Air Force Exchange
02.2021 - Current
Professional Dog Walker
Myself
01.2017 - Current
Assistant Store Manager
Army & Air Force Exchange Services
12.2014 - 11.2016
Associate of Arts - Psychology
Waubonsee Community College
High School Diploma -
Serena High School