JENNIFER APODACA
Reno,NV
Summary
Experienced Medical Assistant with a strong background in managing complex administrative and clinical responsibilities to support high-quality patient care. Skilled in medical registration processes, workflow coordination, and efficient client handling. Recognized for delivering compassionate healthcare, streamlining operations, and providing exceptional customer service.
Overview
3
3
years of professional experience
Work History
Medical Assistant
St. Mary's Prime Healthcare/Primary/Urgent care
Reno, Nevada
10.2023 - Current
- Roomed patients by collecting vital signs, weight, and charting information.
- Administered injections across all age groups to support healthcare needs.
- Dispensed medications and assisted with various medical procedures.
- Trained in front desk operations, including phone management and appointment scheduling.
Sales Associate
Rue 21
Reno, Nevada
05.2023 - 10.2023
- Greeted customers courteously while efficiently processing transactions in fast-paced retail environments.
- Assisted with stocking, floor sets, and opening/closing procedures to maintain store operations.
- Addressed service inquiries and coordinated resolutions with management and floor staff.
Senior Care Provider
Comfort Keepers
Reno, Nevada
12.2022 - 05.2023
- Ensured accurate and complete information delivery utilizing appropriate methods and tools.
- Addressed complaints by providing timely solutions and following up for resolution confirmation.
- Maintained comprehensive records of patient interactions and processed customer accounts efficiently.
Education
Phlebotomy Technician -
US Career Institute
Reno, NV01-2026
Medical Assistant Program -
Unitek College
Reno, NV09.2023
Skills
- Medication administration
- HIPAA compliance
- Appointment coordination
- CLIA waived testing
- Patient intake and vitals assessment
- Teamwork and collaboration
- Analytical problem-solving
- Effective time management
- Medical terminology expertise
- Vital signs monitoring
Certifications Awards
- First Aid, Reno, 03/01/25
- CPR/AED, Reno, 03/01/25
- HIPAA, Reno, 2025
- Perfect Attendance, 03/01/23-09/01/23
- Honor Roll, 06/01/23-09/01/23
- Dean’s List with Distinctions, 09/01/23
- Magma Cum Lauda, 09/01/23
Timeline
Medical Assistant
St. Mary's Prime Healthcare/Primary/Urgent care
10.2023 - Current
Sales Associate
Rue 21
05.2023 - 10.2023
Senior Care Provider
Comfort Keepers
12.2022 - 05.2023
Phlebotomy Technician -
US Career Institute
Medical Assistant Program -
Unitek College