Jennifer A. Ramirez
Dallas,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Business Development Manager
Kastle Systems
DFW
04.2025 - Current
- Developed new business opportunities in commercial real estate and multifamily markets by engaging owners, operators, developers, and industry stakeholders to deliver integrated security and property technology solutions; conducted client budget reviews and on-site assessments, producing tailored proposals that aligned with financial requirements and ROI objectives, while representing company at industry events and networking organizations including AAGD, FWAA, BOMA Dallas, and BOMA Fort Worth.
- Achieved installation revenue of over $300,000 in the first year by capitalizing on new business opportunities.
- Conducted market research to identify new business opportunities and trends.
Enterprise Account Executive
Waste Harmonics + Keter
Remote, Remote
01.2024 - 04.2025
- Managed enterprise sales initiatives targeting C-level executives and key stakeholders, positioning Waste Harmonics' waste management services, SaaS platform, and analytics solutions to enhance operational efficiency and visibility.
- Generated $5M+ in new revenue within the first year through targeted strategies and effective market penetration.
- Collaborated with cross-functional teams to align product offerings with customer needs.
Commercial Account Manager
Frontier Waste Solutions
San Antonio, TX
05.2023 - 01.2024
- Exceeded sales targets by achieving over 150% of quota within the first year, contributing to 48% growth in the San Antonio market.
- Acquired new accounts and expanded customer relationships, driving commercial sales growth through waste, recycling, compactor, and roll-off solutions.
- Developed tailored waste management solutions for diverse commercial accounts.
Senior Account Executive
RoadRunner Recycling
San Antonio, TX
07.2019 - 03.2023
- Achieved 218% of quota within six months, earning promotion to Senior Account Executive while consistently exceeding annual sales targets; secured contracts generating $20K+ in monthly recurring.
- Sold waste and recycling solutions leveraging technology and data analytics, partnered with commercial organizations to enhance waste visibility and optimize operational performance; managed and trained SDR team members through weekly coaching sessions, developed sales enablement content, and contributed to company-wide training initiatives for improved sales execution.
- Managed pipeline records in Salesforce.com, ensuring accuracy and integrity of data.
Business Consultant
ADP (Automated Data Processing)
San Antonio, TX
11.2018 - 07.2019
- Surpassed KPIs for outreach, lead qualification, and meetings set, enhancing sales pipeline effectiveness.
- Leveraged consultative prospecting strategies to engage business leaders and position ADP's SaaS-based workforce management solutions, generating qualified opportunities through targeted outreach, discovery, and appointment setting.
- Achieved KPIs for activity volume, lead qualification, and meetings secured while ensuring precise pipeline management in Salesforce.com.
Account Executive
TriNet
San Antonio, TX
12.2016 - 11.2018
- Achieved 100% of annual sales quota within the first year through strategic prospecting, consultative selling, and development of new business opportunities.
- Developed and sold TriNet's HR, payroll, and SaaS-based workforce solutions through consultative selling and pipeline development, establishing partnerships with insurance providers and workers' compensation partners to enhance client solutions and create new business opportunities.
- Developed tailored proposals based on client needs and industry trends.
Enterprise Account Executive
Charter Communications (Time Warner Cable)
San Antonio, TX
07.2016 - 12.2016
- Sold enterprise telecom and connectivity solutions to organizations with 500+ employees, managed full sales cycle from prospecting to negotiation and close, engaged key decision-makers, and maintained accurate pipeline forecasting and activity tracking in Salesforce CRM.
- Exceeded expectations by achieving 100% of annual quota within the first six months in an enterprise sales role.
- Developed tailored solutions to meet specific client needs and requirements.
Relationship & Enterprise Account Executive
Tw Telecom
San Antonio, TX
04.2013 - 12.2015
- Account Executive: Exceeded sales quotas by 500%+ in multiple quarters while consistently maintaining 100%+ annual quota attainment.
- Managed and expanded commercial client relationships through telecommunications and connectivity solutions, enhancing account retention and creating upselling opportunities. Progressed from Relationship Manager to Account Executive, overseeing full sales cycle from prospecting to contract execution.
- Relationship Manager: Maintained a 98.5% customer retention rate while consistently exceeding monthly upselling quotas, earning promotion from Relationship Manager to Sales Executive within one year.
Account Relationship Manager
Logix Communications
San Antonio, TX
08.2011 - 04.2013
- Increased revenue across 600+ account portfolio by identifying upsell opportunities and expanding client solutions, generating $2K-$4K monthly incremental revenue while achieving 98%+ customer retention and 90% term commitment rates.
- Managed SMB customer accounts for Logix Communications, enhancing retention and revenue growth through consultative selling of telecom and connectivity solutions, while identifying opportunities to maximize customer value.
- Addressed account inquiries from customers to provide timely assistance. and resolved customer issues efficiently.
Account Manager - LEED Construction
IESI
Austin, TX
07.2009 - 09.2010
- Delivered $50K+ in monthly recurring revenue through acquisition of new roll-off construction accounts, closing major LEED-focused projects with Balfour Beatty and Hoar Construction while leveraging sustainability documentation to differentiate solutions and drive client engagement.
- Managed commercial waste and recycling accounts, sold roll-off, compactor, and disposal solutions, developed new business opportunities, and expanded customer relationships to drive revenue growth.
- Coordinated project timelines and deliverables with cross-functional teams.
Account Manager
Waste Management
San Antonio, TX
01.2007 - 07.2009
- Delivered $550K+ in annual revenue and maintained 91% client retention through consultative account management, upselling, and customer relationship strategies; recognized with Circle of Excellence nomination and supported team growth through sales training and coaching.
- Managed and grew commercial waste service accounts through prospecting and solution-based selling; coordinated waste, recycling, and equipment solutions to enhance client retention and support revenue growth.
- Managed client accounts, ensuring satisfaction and addressing concerns effectively.
Account Relationship Manager
Logix Communications
DFW, TX
04.2005 - 01.2007
- Managed 850+ SMB accounts, increasing term commitment rates from 65% to 90%+ while maintaining a sub-0.5% churn rate through proactive relationship management, renewal strategy, and upselling of additional solutions throughout the customer lifecycle.
- Managed SMB customer accounts for telecommunications and connectivity solutions, enhancing client retention, renewals, and account expansion through strategic relationship management.
- Provided support to clients with inquiries regarding services and billing processes.
Skills
- Business development
- Sales strategy
- Proposal development
- Sales enablement
- Market research
- Client engagement
- Customer relationship management
Timeline
Business Development Manager
Kastle Systems
04.2025 - Current
Enterprise Account Executive
Waste Harmonics + Keter
01.2024 - 04.2025
Commercial Account Manager
Frontier Waste Solutions
05.2023 - 01.2024
Senior Account Executive
RoadRunner Recycling
07.2019 - 03.2023
Business Consultant
ADP (Automated Data Processing)
11.2018 - 07.2019
Account Executive
TriNet
12.2016 - 11.2018
Enterprise Account Executive
Charter Communications (Time Warner Cable)
07.2016 - 12.2016
Relationship & Enterprise Account Executive
Tw Telecom
04.2013 - 12.2015
Account Relationship Manager
Logix Communications
08.2011 - 04.2013
Account Manager - LEED Construction
IESI
07.2009 - 09.2010
Account Manager
Waste Management
01.2007 - 07.2009
Account Relationship Manager
Logix Communications
04.2005 - 01.2007