Jennifer Archuleta
Walgreens
911 Camino De La Serna Taos,NM
17
years of professional experience
Detail-oriented individual with extensive experience in enforcing rules and coordinating operations. Known for successfully training teams and managing customer relationships, aiming to leverage skills to drive operational excellence and maintain high service standards.
Work History
Shift Leader
3 Years 9 Months- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance performance and service quality.
- Coordinated inventory management, optimizing stock levels and reducing waste.
- Implemented process improvements that increased efficiency in customer service delivery.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
Program Specialist
14 Years 6 Months- Developed and implemented case management strategies to streamline workflow efficiency.
- Coordinated with law enforcement and community organizations for effective program execution.
- Analyzed data trends to identify areas for improvement in case processing systems.
- Facilitated training sessions for staff on legal protocols and compliance requirements.
- Provided expert technical support, troubleshooting hardware and software issues for end-users effectively.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Reduced downtime by identifying potential issues and resolving them proactively.
DWI Monitor
4 Years 8 Months- Monitored courtroom proceedings to ensure compliance with legal standards and procedures.
- Reviewed and updated court records, ensuring accuracy and compliance with legal standards.
- Streamlined courtroom processes, enhancing case resolution times.
- Handled sensitive information with discretion, preserving confidentiality of court documents and personal data in compliance with regulations.
- Conducted training sessions for staff on event management and safety procedures, improving overall staff preparedness. on conducting events and following safety procedures.
Skills
Team leadership
Staff training
Problem-solving
Operational compliance
Customer service
Cash handling
POS system operation
Account management
Positive attitude
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Walgreens
10.2022 - CurrentRead More
Program Specialist
District Attorney Office
11.2009 - 05.2024Read More
DWI Monitor
Taos County Government
11.2009 - 07.2014Read More