Jennifer Ardoin
Lake Charles,LA
Summary
Effective at sourcing products, vetting vendors and managing bid process. Good relationship-builder and problem-solver with methodical approach and excellent verbal and written communication skills. Well-versed in project procurement needs and processes.
Overview
10
10
years of professional experience
Work History
Procurement Specialist
The Shaw Group
08.2022 - 02.2024
- Enhanced the accuracy of demand forecasting through data analysis, enabling better decision-making in the purchasing process.
- Coordinated closely with finance teams to monitor budgets and cash flow implications related to procurement activities.
- Provided accurate and up-to-date records of leading procurement procedures.
- Managed database of vendor details and pricing information to maintain organization.
- Negotiated favorable contracts with vendors for long-term supply agreements, securing stable pricing and reliable product availability.
- Resolved vendor or contractor grievances and claims against suppliers.
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Collaborated with cross-functional teams to develop project-specific procurement plans, aligning strategies with overall business objectives.
- Researched and identified potential new suppliers to increase vendor base.
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Implemented cost-saving initiatives within the procurement department that significantly reduced overhead expenses.
- Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Purchased material for several critical projects to meet project deadlines.
Inside Sales Representative
MRC Global
09.2013 - 08.2022
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Informed customers of promotions to increase sales productivity and volume.
- Facilitated improved communication between the sales team and other departments to ensure a cohesive approach to business growth strategies.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Managed friendly and professional customer interactions.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Reduced customer churn rate by anticipating needs proactively, offering value-added services or discounts as appropriate.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Negotiated prices, terms of sales and service agreements.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Education
Marketing
McNeese State University
Lake Charles, LASkills
- Vendor Relations
- Reporting Requirements
- Proficiency in Software
- Project Management
- Cost Analysis
- Supplier Relationship Management
- New Vendor Setup
- Supplier Contracts
- Order Placement
- Supplier relationships
- Price Negotiation
- Supply chain planning
- Purchase order creation
- Writing and verbal communication
- Purchasing
- Purchasing Processes
Timeline
Procurement Specialist
The Shaw Group
08.2022 - 02.2024
Inside Sales Representative
MRC Global
09.2013 - 08.2022
Marketing
McNeese State University
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