Jennifer Arvizu
Imperial,USA
Summary
Organized and reliable administrative professional with strong background in healthcare environments. Skilled in managing patient records, coordinating schedules, and ensuring smooth office operations. Collaborative team player with focus on achieving results and adapting to changing needs. Known for strong communication skills, attention to detail, and ability to handle sensitive information with discretion.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
UCSD Health Emergency Department
San Diego, CA
04.2024 - Current
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Answered incoming calls, routed messages and assisted with scheduling in different specialty departments as needed.
- Supported healthcare providers with the timely completion of referrals and appointments, allowing them to focus on quality patient care.
- Demonstrated proficiency in various medical software programs such as, Excel, Microsoft Word and Outlook adeptly adapting to new technology as required for optimal job performance.
Patient Administrator
Constellis
Imperial, USA
06.2022 - 09.2023
- Work alongside Department of Homeland Security with administrating Covid-19 and influenza vaccines to migrants from ages 0-99 years old
- Collect and enter patient data into the provided information system in an accurate and expeditious manner
- Educated clients and their families with CDC recommendations, answering questions regarding vaccine information and side effects
- Documented medical data in patient charts, facilitating accurate records
Medical Assistant
Balboa Nephrology Medical Group
El Centro, USA
09.2021 - 06.2022
- Obtained patients vitals, medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
Dr.Mohsen El Ramah Medical Clinic
El Centro, USA
08.2019 - 12.2020
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff and scheduling appointments.
Education
High School Diploma -
Southwest Highschool
El Centro, CASkills
- Patient care and confidentiality
- HIPAA compliance
- Workflow coordination
- Patient scheduling
- Appointment scheduling
- Medical office management
- Referral coordination
- Appointment coordination
Certification
- CCMA, L2Z9Z6D3
- CPR, 21515342874
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Administrative Assistant
UCSD Health Emergency Department
04.2024 - Current
Patient Administrator
Constellis
06.2022 - 09.2023
Medical Assistant
Balboa Nephrology Medical Group
09.2021 - 06.2022
Medical Assistant
Dr.Mohsen El Ramah Medical Clinic
08.2019 - 12.2020
High School Diploma -
Southwest Highschool