Motivated team member with demonstrated ability to learn quickly and take ownership of assigned tasks. Strong communication and relationship-building skills for effective service delivery. Proven track record of supporting guest satisfaction through reliable performance.
Overview
17
17
years of professional experience
Work History
Realtor
Keller Williams Integrity Realty NW
Otsego, MN
05.2009 - Current
Developed targeted marketing strategies that showcased properties and significantly attracted prospective buyers.
Executed comprehensive promotional strategies for property sales through advertisements and open houses, maximizing visibility to potential buyers. through advertisements, open houses and participation in multiple listing services.
Promoted active listings through social media marketing, open houses and newsletters.
Guided clients through complex buying and selling processes, enhancing their experience in a competitive real estate market.
Organized open houses and property showings to engage potential buyers effectively.
Conducted showings of residential properties, highlighting features and benefits to potential buyers. and explained features, value and benefits of available homes.
Negotiated contracts and facilitated communication between buyers and sellers.
Collaborated with mortgage brokers, inspectors, and appraisers to streamline transactions.
Managed real estate transactions from initiation to closing.
Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
Advised clients on market trends and local real estate conditions, helping them make informed decisions.
Represented buyers and sellers in major real estate transactions.
Provided guidance and support throughout the entire purchasing process from initial search through closing.
Maintained accurate records of all transactions from start to finish using specialized software.
Responded promptly to customer inquiries via phone or email regarding available properties.
Built strong relationships with clients, fostering trust and repeat business opportunities.
Attended industry events such as conferences or seminars related to real estate topics.
Conducted showings of residential properties, highlighting features and benefits to potential buyers. and explained features, value and benefits of available homes.
Promoted active listings through social media marketing, open houses and newsletters.
Chiropractic Assistant
Becker Spine
Becker, MN
06.2025 - 08.2026
Streamlined patient intake process by coordinating forms and scheduling appointments, enhancing overall patient experience.
Managed patient flow to enhance office operational efficiency.
Educated patients about chiropractic care to help achieve health goals.
Educated patients on exercise techniques and wellness practices for better health outcomes.
Communicated effectively with patients regarding care and procedures.
Monitored appointment schedules to ensure optimal flow of operations.
Scheduled appointments for patients both in person and over the phone.
Completed paperwork related to billing procedures accurately according to established protocols.
Completed insurance verification processes to ensure accurate patient billing. and documentation for patient claims processing.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Provided support to patients experiencing pain or discomfort before or after treatment sessions.
Managed patient registration to complete forms and schedule appointments efficiently.
Delivered administrative support by managing phone calls and email inquiries., including phone management and email correspondence.
Assisted administrative staff by processing payments efficiently. by processing payments.
Owner
Cornerstone Cafe & Catering
Monticello, Minnesota
09.2017 - 04.2024
Managed daily operations of the business, including hiring and training staff.
Managed daily operations to ensure smooth functioning of cafe and catering services.
Oversaw budgeting and financial management to ensure fiscal responsibility and resource allocation.
Developed strategic plans, enhancing profitability and operational efficiency.
Identified new opportunities for growth, expansion, and diversification.
Developed menus and coordinated food preparation for events, ensuring quality and presentation.
Oversaw staff scheduling and trained employees on exemplary service standards.
Maintained relationships with existing clients by providing superior customer service.
Resolved customer inquiries to provide timely assistance and solutions.
Ensured compliance with health and safety regulations in all food service activities.
Ensured compliance with local, state, and federal regulations.
Maintained inventory levels and ordered supplies to prevent shortages.
Cultivated relationships with local vendors for superior ingredient sourcing.
Employed and managed vendors by negotiating deliverables, cost and expected quality.
Developed policies and procedures for the organization.
Supervised the performance of workers with goals of improving productivity, efficiency and cost savings.
Conducted performance reviews for employees on a regular basis.
Executed performance reviews to encourage improved productivity for team members.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Guided team members to achieve operational goals.
Reviewed legal documents to ensure compliance with business regulations.
Owner
Olde Main Eatery
Elk River, Minnesota
08.2010 - 02.2020
Managed daily operations of the business, including hiring and training staff.
Oversaw budgeting and financial management.
Developed and implemented strategies that enhanced customer satisfaction and loyalty.
Resolved customer inquiries to enhance satisfaction and foster positive relationships, and resolved service-related issues promptly.
Maintained relationships with existing clients by providing superior customer service.
Developed menus and coordinated food preparation for events.
Oversaw staff scheduling and trained employees on service standards.
Ensured compliance with health and safety regulations in food service.
Ensured compliance with local, state, and federal regulations.
Maintained inventory levels and ordered supplies.
Developed strong relationships with local vendors to ensure consistent quality of ingredients. with local vendors for quality ingredient sourcing.
Identified and pursued new opportunities for growth and expansion.
Supervised the performance of workers with goals of improving productivity, efficiency and cost savings.
Reviewed legal documents related to business operations.
Negotiated vendor contracts to optimize pricing on products, enhancing profit margins.
Implemented quality assurance processes to ensure product excellence.
Developed policies and procedures for the organization.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Conducted performance reviews for employees on a regular basis.
Analyzed market trends to identify new business opportunities.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Implemented productivity initiatives to streamline operations and enhance efficiency., managing budgets and accounts, coordinating itinerary and scheduling appointments.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Mitigated business risks by working closely with staff members and assessing performance.