Jennifer Austin
Rutherford,NJ
Summary
Motivated professional capable of managing and monitoring eligibility information for members and groups. Confident Eligibility Specialist committed to promoting positive customer outcomes through dynamic communication and exemplary engagement skills.
Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.
Multi-talented Job Title consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
10
10
years of professional experience
Work History
Sales Associate
Eileen Fisher
Secaucus, NJ
05.2017 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained records related to sales, returns and inventory availability.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated customers on promotions to enhance sales.
Referral Agent
Adrian Edwards
Rutherford, NJ
09.2015 - Current
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Negotiated contracts on behalf of clients.
Market Visit Coordinator
Angels’ Share Wines
Brooklyn, NY
08.2014 - 12.2017
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Executed optimal sales strategies to achieve commercial goals for Location market.
- Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved Type problems, improved operations and provided exceptional client support.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Handled Number calls per Timeframe to address customer inquiries and concerns.
Education
Bachelor of Arts - Advertising And Public Relations
Widener University
Chester, PA05.1994
Minor - Psychology
Widener University
Chester, PA05.1994
Skills
- Effective communication skills
- Appointment Scheduling
- Relationship Development
- Applicant engagement
- Application Review
- Problem Resolution
- First Aid/CPR
- Customer service
- Team Building
- Budgets
- Operational Improvement
- Team Management
Timeline
Sales Associate
Eileen Fisher
05.2017 - Current
Referral Agent
Adrian Edwards
09.2015 - Current
Market Visit Coordinator
Angels’ Share Wines
08.2014 - 12.2017
Bachelor of Arts - Advertising And Public Relations
Widener University
Minor - Psychology
Widener University
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