Summary
Overview
Work History
Education
Skills
Graphic Arts Skills
Awards
Activities
Timeline
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Jennifer Avendano

Muncie,IN

Summary

Outgoing and dependable individual with positive attitude and aptitude for fast-paced environments. Possesses solid understanding of customer service principles and effective communication skills. Committed to contributing to team success and creating welcoming atmosphere for customers.

Overview

2
2
years of professional experience

Work History

Floor Staff Member

Xscape Theaters
05.2024 - 08.2024
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day's business activities.
  • Utilized strong communication skills when interacting with customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.

Desk Worker

Ball State University Housing
09.2023 - 05.2024
  • Assisted students in getting their packages, answering any questions they had, and provided great customer service to ensure their happiness and safety.
  • Ensured a clean, safe, and comfortable work environment by coordinating office maintenance activities as needed.
  • Reduced errors in data entry tasks with thorough attention to detail and adherence to company protocols.

Barista & Trainer

Starbucks
08.2022 - 01.2023
  • Assisted in making drinks as well as trainer new hires in how to make drinks and to create a positive workspace.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

High School Diploma -

Floyd Central High School
Floyds Knobs, IN
05-2022

Pre-law & Animation

Ball State University
Muncie, IN
05-2026

Ivy Tech Community College
05.2022

Skills

  • Attention to detail
  • Bilingual
  • Communication
  • Cleanliness
  • Creativity
  • Leadership
  • Patience
  • Teamwork

Graphic Arts Skills

  • Photoshop
  • Wix
  • InDesign
  • Toon Boom Harmony
  • Toon Boom Storyboard Pro
  • ZBrush
  • Autodesk Maya
  • Adobe After Effects

Awards

  • Presidential Scholar, Ball State University, Academic achievements
  • Seal of Biliteracy, A medal given to those who have met biliteracy standards by taking the AAPPL exam

Activities

  • Accelerate Connections Coordinator, Ball State University Accelerate, 08/01/23, Present
  • President, DeHority Hall Council, 08/01/22, 05/31/23
  • Historian, SGA Rep, and Treasurer, Latinx Student Union, 08/01/22, 11/30/23
  • Volunteer, Miles For Merry Miracles, 11/01/21, 12/31/21
  • Officer, National Art Honors Society, 09/01/21, 05/31/22
  • Graphic Designer, Rocky Horror Picture Show ShadowCast, 09/01/21, Present
  • Volunteer, Ronald McDonald House, 2022
  • Senator Representing Latinx Student Union, Student Government Alliance, 09/01/22, 05/31/23
  • Officer, Thespian Society Troupe 1794, 2022

Timeline

Floor Staff Member

Xscape Theaters
05.2024 - 08.2024

Desk Worker

Ball State University Housing
09.2023 - 05.2024

Barista & Trainer

Starbucks
08.2022 - 01.2023

Ivy Tech Community College

High School Diploma -

Floyd Central High School

Pre-law & Animation

Ball State University
Jennifer Avendano