Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Jennifer Avila Gonzalez

Hanover Park,Illinois

Summary

Versatile manager with a background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes. Adept in team leadership, operational efficiency, and client relationship management. Bilingual in English and Spanish, with a strong focus on exceeding client expectations.

Overview

10
10
years of professional experience

Work History

Event Coordinator

Chama Gaucha
Downers Grove, USA
02.2023 - Current
  • Lead the planning and execution of diverse events, including weddings, corporate functions, and social events, ensuring seamless coordination and exceptional guest satisfaction
  • Streamlined event operations through the development and implementation of efficient workflows using Microsoft Excel and Word, improving communication and process efficiency
  • Act as the primary point of contact for clients, addressing concerns and managing feedback to enhance event outcomes, foster repeat business, and maintain strong relationships
  • Coordinate with vendors, catering teams, and other stakeholders to ensure on-time delivery of services and high-quality event setups
  • Managed office duties including inventory tracking, managing deliveries, resolving discrepancies, and overseeing invoice processing to ensure accurate financial and operational records
  • Conducted inventory audits and stock management, ensuring that necessary supplies are available and costs are minimized through precise ordering

Bar Manager

Chama Gaucha
Downers Grove, USA
07.2020 - 04.2024
  • Spearheaded the development of seasonal drink menus and cocktail programs, enhancing guest satisfaction and increasing beverage revenue by 15%
  • Trained and mentored bartenders and front-of-house staff, promoting a culture of collaboration, exceptional service, and operational efficiency
  • Managed inventory control, including ordering, restocking, and cost management, minimizing waste while maintaining optimal stock levels for event operations

Student Assistant

Columbia College Athletics
Columbia, USA
09.2015 - 05.2020
  • Coordinated updates for the college athletics website, ensuring accurate data for schedules, and team statistics.
  • Worked closely with coaches to ensure the smooth flow of information, supporting communication across multiple teams and departments.
  • Managed multiple tasks simultaneously, contributing to the efficient functioning of the athletics department.
  • Created social media calendar, requiring scheduling of email blasts, social media posts, marketing campaigns and website updates.
  • Created content and managed social media accounts.

Education

Master of Arts - Teaching

Columbia College
Columbia, MO
04.2020

Bachelor of Science - Forensic Chemistry

Columbia College
Columbia, MO
04.2018

Skills

  • Event Planning and Execution
  • Customer service
  • Team Leadership and Staff Training
  • Client Relationship Management
  • Budget Management and Cost Control
  • Vendor coordination and negotiation
  • Crisis Management and Problem Resolution
  • Strong communication and interpersonal skills
  • Microsoft Excel and Word Proficiency

Affiliations

  • Gym
  • Reading
  • Drawing
  • Babysitting

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Event Coordinator

Chama Gaucha
02.2023 - Current

Bar Manager

Chama Gaucha
07.2020 - 04.2024

Student Assistant

Columbia College Athletics
09.2015 - 05.2020

Master of Arts - Teaching

Columbia College

Bachelor of Science - Forensic Chemistry

Columbia College

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Jennifer Avila Gonzalez