Jennifer Avila Heredia

• Determined business plan, mission statement, and vision.
• Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
• Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.

• Resolved customer inquiries and complaints promptly to enhance overall satisfaction and loyalty.
• Managed cash handling procedures, maintaining accuracy in transactions and balancing registers.
• Collaborated with management to develop promotional strategies to increase sales and customer engagement.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Provided assistance in note-taking to enhance learning experiences for students with disabilities.