Jennifer Baerman
Laredo
Summary
Results-driven event professional with proven track record of creating and managing high-impact events. Expertise in logistical planning, vendor coordination, and client relationship management, ensuring successful outcomes. Committed to collaborative teamwork and flexible adaptation to dynamic environments. Reliable and resourceful with strong organizational and leadership abilities.
Overview
7
7
years of professional experience
Work History
Lead Event Coordinator
Main Event
01.2023 - Current
- Monitored event progress closely, making real-time decisions to optimize performance and attendee experience.
- Increased client retention rate by providing exceptional customer service and maintaining strong relationships.
- Improved overall event satisfaction ratings by consistently gathering feedback from attendees and making necessary adjustments.
- Developed creative solutions to address unforeseen challenges during events, ensuring seamless execution.
- Mentored junior coordinators on best practices in event management, enhancing their skills while fostering a positive work environment.
- Delivered memorable experiences for attendees through meticulous planning and attention to detail.
- Collaborated with clients to understand their vision and objectives, translating them into successful events.
Sales Floor Associate
James Avery
11.2022 - 05.2023
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
Event Coordinator & Pro Shop Manager
Casa Blanca Golf Course
12.2020 - 06.2022
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
- Enhanced attendee experience by coordinating seamless registration processes for large-scale corporate events.
Food and Beverage Golf Course Supervisor
La Cantera Resort & Spa
02.2018 - 11.2020
- Directed operations for two championship golf outlets and The Palmer Restaurant
- Maintained inventory for outlets operating under separate liquor licenses
- Managed 15 bartenders, servers, cart staff and cook staff
- Coordinated staff coverage for three outlets: managed schedules, time off requests and overtime
- Streamlined inventory control practices which allowed me to track and report the reduction of food waste, cutting costs in half
- Monitored food, beverage and staff expenses to meet revenue and expense goals
- Served as the principal staff trainer for newly launched InfoGenesis POS system
- Assisted the General Manager – Primero Restaurant as needed
Education
Masters - Criminal Justice
Texas A&M International University
Laredo, Texas02.2025
Bachelors - Human Development & Family Studies
Texas Tech University
Lubbock, Texas01.2014
Skills
- Sales and Revenue Growth
- Event Planning and Coordination
- Goal oriented
- Team Leadership and Training
- On-site execution
- Budget and Expense Management
- Payroll and Administrative Duties
- Inventory Management
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
- Excellent Written and Verbal Communication
- Guest management
Communication Skills
- Excellent written and verbal communication skills
- Articulate and professional speaking abilities
- Empathic listener
- Relationship building
- Proficient in Excel, PowerPoint, Microsoft Word
- Social Media Expert
Timeline
Lead Event Coordinator
Main Event
01.2023 - Current
Sales Floor Associate
James Avery
11.2022 - 05.2023
Event Coordinator & Pro Shop Manager
Casa Blanca Golf Course
12.2020 - 06.2022
Food and Beverage Golf Course Supervisor
La Cantera Resort & Spa
02.2018 - 11.2020
Bachelors - Human Development & Family Studies
Texas Tech University
Masters - Criminal Justice
Texas A&M International University
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