Jennifer Baldwin
Odenville,AL
Summary
Dependable Cleaning Professional experienced in maintaining clean and well-organized interior and exterior spaces. Delivered consistent service in a fast-paced café environment by anticipating customer needs and effectively managing various roles, including serving and cash register operation. Focused on enhancing customer satisfaction through dedicated effort and attention to detail.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Food Preparation Worker (Home meal solutions)
Sam's Club
Trussville, Alabama
10.2025 - Current
- Prepared food items according to standardized recipes and company guidelines.
- Maintained cleanliness and organization in food preparation areas and storage spaces
- Followed safety protocols for food handling and sanitation consistently.
- Assisted in inventory management by restocking ingredients and supplies regularly.
- Monitored food quality to ensure freshness and compliance with company standards.
- Trained new staff on proper food preparation techniques and safety practices.
- Worked in fast-paced, ever-changing environment.
- Prepared and cooked food items according to recipes, menus and supervisor's instructions.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Cooked a variety of foods according to customer orders or supervisors' instructions.
- Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
Cafe Worker
Sam's Club
Trussville, Alabama
08.2024 - 10.2025
- Prepared and served beverages and food items to customers.
- Maintained cleanliness and organization of the café area.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to ensure smooth café operations.
- Followed health and safety guidelines while handling food products.
- Provided excellent customer service, addressing inquiries promptly.
- Trained new staff on café procedures and customer service standards.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Greeted customers upon arrival and provided assistance with menu selections.
- Maintained cleanliness of dining area by ensuring tables were cleaned for new customers.
- Managed cash register operations efficiently and accurately.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Assisted in training new employees on proper procedures for taking orders, preparing drinks and foods, cleaning tables.
- Rotated stock items and ingredients to maintain freshness.
- Restocked shelves with merchandise throughout the day.
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Adhered to health department regulations regarding safe food handling practices.
- Interacted pleasantly with customers and offered assistance to find needed items.
- Served customers by phone to take orders and answer product or service questions.
- Processed payments on cash register and counted back bills and change to patrons.
Janitor
Sam's Club
Trussville, Alabama
06.2013 - 08.2024
- Maintained restroom facilities, stocking supplies and ensuring cleanliness.
- Operated floor scrubbers and other cleaning equipment efficiently.
- Assisted in waste management by disposing of trash and recyclables properly.
- Collaborated with team members to prioritize cleaning tasks during peak hours.
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Organized custodial closets to easily find equipment and supplies.
- Responded to emergency cleaning requests to meet client expectations.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Followed company uniform, performance and security policies with every job.
Invoice Clerk
Office Partners
Odenville, AL
09.2012 - 03.2013
- Processed incoming invoices for accuracy and compliance with company policies.
- Verified invoice data against purchase orders and vendor contracts regularly.
- Entered invoice information into accounting software efficiently and accurately.
- Sorted incoming mail for distribution to staff, departments and external customers.
Cook and Waitress
Pizza Hut
Leeds, Alabama
05.2007 - 09.2012
- Prepared and cooked pizzas following company recipes and standards.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Operated kitchen equipment safely and efficiently during peak service times.
- Provided excellent customer service by addressing special requests effectively.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Used standardized recipes and other instructions to prepare food.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Took accurate food and drink orders from patrons at tables.
Education
St. Clair County
Odenville, AlSkills
- Beverage preparation
- Cash handling
- Food safety compliance
- Customer service
- Attention to detail
- Recipe-based cooking
- Safe food handling
- Cash handling proficiency
- Surface cleaning
- Friendly and outgoing
- Computer skills
- Punctual and reliable
- Cleanliness and hygiene
- Customer transaction processing
- Staff training
Certification
- Food Handlers
Accomplishments
- Associate of the month at Sam's
- Employee of the month at Pizza Hut
Timeline
Food Preparation Worker (Home meal solutions)
Sam's Club
10.2025 - Current
Cafe Worker
Sam's Club
08.2024 - 10.2025
Janitor
Sam's Club
06.2013 - 08.2024
Invoice Clerk
Office Partners
09.2012 - 03.2013
Cook and Waitress
Pizza Hut
05.2007 - 09.2012
St. Clair County