Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Barreno

Los Ángeles,CA

Summary

Dynamic professional with a proven track record at Target, excelling in order fulfillment and customer service. Leveraged teamwork and attention to detail to exceed productivity goals and enhance customer satisfaction. Adept at training and mentoring, fostering a collaborative work environment. Consistently achieved high standards, contributing to operational efficiency and positive workplace culture.

Professional fulfillment specialist with proven track record of enhancing warehouse efficiency and accuracy in order processing. Known for strong focus on team collaboration and achieving results, while adapting to changing operational needs. Reliable and flexible, skilled in inventory management and problem-solving.

Overview

10
10
years of professional experience

Work History

Fulfillment Associate

Target
02.2022 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
  • Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Followed orders precisely for correct items, sizes and quantities.

Cashier Team Lead

Habit Burger Grill
06.2018 - 07.2022
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.

Provider Services Representative

Health Data Vision Inc.
03.2018 - 05.2020
  • Enhanced customer satisfaction by efficiently resolving provider inquiries and concerns.
  • Streamlined operations by managing a high volume of incoming calls for medical providers seeking information or assistance.
  • Acted as a liaison between providers and company leadership, effectively communicating concerns and feedback to facilitate continuous improvement initiatives.
  • Increased efficiency by accurately entering provider data into company systems and databases.

Janitor

Apartment Cleaning
11.2015 - 07.2017
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Kept building spaces premises clean inside and outside.

Education

Belmont High School
Los Angeles, CA

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Product packaging
  • Team leadership
  • Customer service
  • Order picking skills
  • Time management
  • Punctual and reliable
  • Packing efficiency
  • Sorting and organizing
  • Order fulfillment

Languages

Spanish
Native or Bilingual

Timeline

Fulfillment Associate

Target
02.2022 - Current

Cashier Team Lead

Habit Burger Grill
06.2018 - 07.2022

Provider Services Representative

Health Data Vision Inc.
03.2018 - 05.2020

Janitor

Apartment Cleaning
11.2015 - 07.2017

Belmont High School

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