Jennifer Barrera
Riverside,CA
Summary
Seeking a position where my experience can serve as an asset to the department while also enhancing my skills and furthering my career. I am personable, diligent and have supported various departments and environments. My strengths to any company is the ability to successfully communicate ideas, concepts, and strategies while also maintaining the importance of customer service. Detail-oriented Records Technician with progressive experience in public service, regulatory processing, and customer-facing operations. Trusted with advanced responsibilities including specialized registrations, vital records processing, cash-handling compliance, and staff training. Recognized for accuracy, professionalism, and leadership support within a high-volume environment.
Overview
5
5
years of professional experience
Work History
Records Techician
Sb County Hall of Records
San Bernardino, California
08.2023 - Current
- Provide comprehensive counter services assisting the public with recording-related requests, official filings, and regulatory registrations.
- Cross-trained in specialized services including translation certifications for recording, special registrations, and issuance of marriage licenses to authorized notaries.
- Process and register Legal Document Assistants (LDAs), Unlawful Detainer Assistants (UDAs), and Inability to Appear filings (counter and mail).
- File and process server registrations; assist with issuance and mailing of permanent identification cards.
- Assist with vital record downloads (birth and death certificates) and submit state orders on behalf of clerks.
- Support FBN filings by maintaining Excel tracking sheets and inbox management; trained three clerks specifically on spreadsheet procedures.
- Provide coverage for electronic recording and mail processing during non-peak counter hours.
- Selected twice for departmental cash-handling procedure testing based on accuracy and compliance.
- One of three clerks selected for telework assignment (2024).
- Selected October 2024 to provide services in Joshua Tree location.
- Since 2024, worked alongside the lead on the Mobile Unit, both collaboratively and independently.
- Assist Deputy Recorder and administration with subpoena-related property record copy requests.
- As of October 2025, awarded sub-pay status to formally assist with training and onboarding new clerks; trained six clerks in specialized services.
Records Techician Trainee
SB county Hall of Records
San Bernardino, California
02.2023 - 08.2023
- Transitioned from temporary assignment to full-time trainee role.
- Developed proficiency in recording regulations, documentation standards, and counter procedures.
- Assisted with mail processing, customer inquiries, and compliance review under supervision.
Temp
JM Staffing
San Bernardino, California
10.2022 - 02.2023
- Scheduled appointments and responded to high-volume public inquiries regarding county services.
- Provided accurate information on recording, registration, and vital record procedures.
- Covered informational booth assisting walk-in customers with service navigation.
Sales Associate
Ross Inc.
Riverside
04.2021 - 10.2022
- Delivered frontline customer service in a fast-paced retail environment.
- Maintained stock organization and inventory replenishment.
- Met performance quotas and supported team operational goals.
- Developed strong communication and problem-solving skills applicable to public service roles.
Education
GED -
Hillcrest High School
Riverside, CA01-2020
Skills
- Public Records Processing
- Regulatory Compliance
- Specialized Registrations (LDA, UDA, Process Servers)
- Vital Records & State Orders
- Marriage License Issuance
- Cash-Handling Compliance
- Staff Training & Onboarding
- Excel & Data Tracking
- Electronic Recording Support
- Customer Service & Public Relations
Additional Highlights
- Trusted with advanced cross-training beyond standard counter duties
- Recognized for accuracy, discretion, and professionalism
- Experience supporting administrative and subpoena-related documentation requests
- Proven leadership support within government operations
Timeline
Records Techician
Sb County Hall of Records
08.2023 - Current
Records Techician Trainee
SB county Hall of Records
02.2023 - 08.2023
Temp
JM Staffing
10.2022 - 02.2023
Sales Associate
Ross Inc.
04.2021 - 10.2022
GED -
Hillcrest High School