Jennifer Bass
Bonaire,GA
Summary
Dynamic professional with a proven track record at Wsp USA, excelling in data verification and problem-solving. Recognized as a top performer, I led a team at 2nd And Charles to enhance productivity and streamline operations. Adept at customer service and attention to detail, I consistently deliver results that exceed expectations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Image Processor
Wsp Usa
Aurora, CO
03.2017 - 05.2022
- Reviewed and processed license plate images captured by Toll Collection System (TCS), analyzing and classifying images to ensure accurate identification.
- Verified and corrected vehicle information from license plate image analysis, enhancing data accuracy for billing processes.
- Achieved top performance across all key performance indicators each month by consistently meeting and exceeding targets.
- Corrected customer accounts to prevent billing errors, improving customer satisfaction and trust.
- Assisted in replying to customer emails within specified time frame
- Successfully worked from home from March 2020-May 2022
Lead Buyer
2nd And Charles
Broomfield, CO
05.2013 - 09.2015
- Led a team of eight buyers
- Streamlined daily operations of purchasing department to improve productivity and enhance revenue.
- Removed underperforming items from future purchase orders to improve inventory quality.
- Maintained focus and organization to complete tasks with precision and timeliness.
- Tracked inventory shipments and created spreadsheets summarizing item information.
Associate
Kmart
Loveland, CO
05.2010 - 09.2012
- Identified customer needs to enhance experiences and drive sales.
- Greeted customers and provided assistance to improve satisfaction.
- Adjusted work schedule to meet seasonal demands effectively.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Education
High School Diploma -
Standley Lake High School
Westminster, CO05.2007
Skills
- Word Processing
- Customer service
- Problem solving
- Data Review
- Data Verification
- Alphanumeric Entry
- Verifying Data Accuracy
- Critical thinking
- Collaboration and teamwork
Certification
- CPC-P - Certified Professional Coder
Timeline
Image Processor
Wsp Usa
03.2017 - 05.2022
Lead Buyer
2nd And Charles
05.2013 - 09.2015
Associate
Kmart
05.2010 - 09.2012
High School Diploma -
Standley Lake High School