Jennifer Beltran
San Francisco,CA
Summary
I'm a self motivated and adaptive individual who can take on a challenging environments and find solutions quickly and efficiently which helps me with customers demands. Detail oriented that maximize quality assurance in every task. Works to facilitate teams to develop action plans to address issues and presents solutions to management and key stakeholders.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift supervisor
Peet's Coffee
San Francisco, CA
03.2018 - Current
- Experience in coaching and training the store, ensuring team and I are accountable for our success areas
- Follow deployment standards, reaching sale goals by setting a goal, tracking progress and building relationships with customers
- Focus on inventory, daily operations, and merchandising.
Overnight crisis counselor
La Casa de las Madres
San Francisco, CA
01.2020 - 01.2022
- Creating and maintaining a safe, comfortable and supportive living environment for shelter residents
- Provided crisis intervention and counseling by telephone and/or in person in a 24 hour residential program
- Conducted phone screening and intakes to determine eligibility for residential program
- Maintained accurate client files compliance with grant and/or contract guideline.
Host/Food prep
TRES SF
San Francisco, CA
03.2015 - 10.2016
- Set up work station and making sure temperature of food at at specified intervals
- Responsible for preparing food and serving to customers
- Load food supplies, equipment and utensils from storage areas to the work station
- Maintaining a clean and orderly work area by washing dishes, sanitizing surfaces, and stock
- Ensuring the leftover food and other items are stored properly.
Team Member
Super Duper
San Francisco, CA
10.2022
- Greet customers for first impression interaction and experience
- Preparing hand craft quality beverages
- Engaging with customers to their needs by asking questions and providing knowledge
- Maintaining a clean and well stocked store.
Education
Philip and Sala Burton High school
San Francisco, CA06.2016
Skills
- Customer relation
- Priority management
- Leadership
- Conflict resolution
- Proactive
- Flexible
- Self motivated
Certification
- Substance abuse counselor ethics,confidentiality, boundaries
- CPR and First Aid
- Food handler
Languages
Spanish
Professional
Timeline
Team Member
Super Duper
10.2022
Overnight crisis counselor
La Casa de las Madres
01.2020 - 01.2022
Shift supervisor
Peet's Coffee
03.2018 - Current
Host/Food prep
TRES SF
03.2015 - 10.2016
Philip and Sala Burton High school