Jennifer Adams
Clinical Administrative
Las Vegas,NV
Summary
Healthcare professional prepared for role in patient care and support. Proven ability to manage patient needs and contribute to treatment plans effectively.
Experienced with medical transcription and healthcare documentation. Utilizes excellent attention to detail and organizational skills to ensure accuracy. Track record of maintaining compliance and enhancing efficiency in documentation processes.
Overview
10
10
years of professional experience
Work History
Administration Assistant PCA
At Sea Personal Care Agency
08.2024 - 10.2025
- Managed a Personal Care Office with a team of staff.
- Provided administrative and clerical support to ensure smooth daily task and operations.
- Assisted with client and staff communication, Schedules and Coordinating while maintaining staff and client records while upholding confidentiality and professionalism. Following the Nevada State and Health Regulations.
- Streamlined administrative processes by implementing digital tools, reducing paperwork and improving workflow efficiency.
- Managed filing system, entered data and completed other clerical tasks.
BPCI Medical Assistant Care Case Manager
Desert Orthopedic Center
11.2021 - 08.2024
- Managed and coordinated care plans for patients, ensuring effective communication and collaboration among healthcare providers, resulting in improved patient outcomes.
- Educated patients and their families on disease management strategies, medication adherence, and lifestyle modifications, post-acute care, and empowering them to actively participate in their healthcare and improve overall health outcomes.
- Conducted comprehensive assessments of patients' medical histories, symptoms, and current conditions to develop personalized care plans and goals.
- Identified any potential barriers to treatment.
- Utilized strong organizational skills to schedule and coordinate home health services, physical therapy appointments, and diagnostic tests, ensuring timely and efficient delivery of care.
- Coordinated and managed care plans for a diverse caseload of BPCI, BCBS, and Short care patients, ensuring timely and appropriate medical interventions and treatment plans.
- Assisted in patient assessments and recorded vital signs accurately.
Personal Care Assistant DME Front Desk Receptionist
Triple C Health
07.2018 - 08.2024
- Assisted clients with daily living activities, ensuring comfort and safety.
- Managed a high volume of phone calls and emails, efficiently directing inquiries to the appropriate departments and resolving customer issues promptly with prescriptions.
- Maintained an organized and tidy reception area, ensuring a clean and inviting atmosphere for guests.
- Managed front desk operations by greeting and assisting visitors, answering phone calls, and directing inquiries, resulting in a professional and welcoming atmosphere for guests.
- Utilized organizational skills to maintain and update records, files, and databases, ensuring accurate and accessible information for staff and clients.
Medical Assistant - Surgical Technician
Vivida Dermatology
02.2016 - 10.2018
- Assisted in patient intake, ensuring accurate data collection and efficient workflow.
- Supported dermatology procedures by preparing examination rooms and sterilizing instruments.
- Educated patients on skincare regimens and post-treatment care protocols.
- Implemented electronic health record (EHR) systems to enhance documentation accuracy and accessibility.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Monitored and maintained sterilization of surgical tools, adhering to safety standards.
Education
High School -
Rancho High School
01.2005
Skills
- Fluent Spanish and English
- Case Management & Care Coordination
- Problem-solving
- Patient Assessments & Risk management
- Bundle Payment Care Improvement (BPCI) bundle
- Patient & Family Education
- (EHR) Electronic Health Record
- & Care Plan Management
- Hospital Readmission Reduction Strategies
- Word processing
- Computer skills
- Customer service
- Microsoft Excel/ Word
- Documentation and recordkeeping
- Database entry
- Confidential document control and reporting
- Office management
- Data organization
- Scheduling appointments
COMMUNICATION/ LEADERSHIP
Provided new Ideas to bring technologies that improved efficiency and streamlined Operations. Collaborations with management and other departments. Reports and updates along with coordinating with a team using professional communication skills.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administration Assistant PCA
At Sea Personal Care Agency
08.2024 - 10.2025
BPCI Medical Assistant Care Case Manager
Desert Orthopedic Center
11.2021 - 08.2024
Personal Care Assistant DME Front Desk Receptionist
Triple C Health
07.2018 - 08.2024
Medical Assistant - Surgical Technician
Vivida Dermatology
02.2016 - 10.2018
High School -
Rancho High School