Jennifer Benitez
Des Plaines,IL
Summary
Highly motivated administrative professional with fluent English and Spanish language skills, exceptional communication abilities, and extensive experience in database management, accounting, payroll, and human resources. Proven ability to collaborate effectively within teams, while demonstrating strong decision-making skills. Outstanding time management capabilities ensure efficient task completion and support for business operations.
Overview
20
20
years of professional experience
Work History
Supervisor, Field Support and Compliance
Claires Stores Inc
Hoffman Estates, Illinois
01.2024 - Current
- Manage three field coordinators.
- Oversaw company maintenance budget of $4 million annually.
- Oversee new stores, remodels, relocations, and closing-store projects.
- Coordinated communication between field teams and management for project alignment.
- Managed scheduling and logistics to ensure timely resource allocation in the field.
- Monitored project deliverables to ensure adherence to quality standards and requirements.
- Reviewed and processed all maintenance invoices for accuracy, using the Service Channel system.
Field Programs Coordinator, Retail Store Operations
Claire's
Hoffman Estates, IL
02.2015 - 01.2024
- Managed preventative maintenance program for all stores, ensuring timely service completion and billing.
- Acted as liaison between vendors and accounts payable department to facilitate communication.
- Generated financial reports for management review to inform decision-making.
- Planned for major business changes, including system conversions and office relocation.
Administrative Assistant, Store Operations
Claire's
Hoffman Estates, IL
05.2008 - 02.2015
- Served as Assistant to two Executive Store Operations Directors
- Created weekly and monthly reports and presentations
- Created PowerPoint presentations used for business development
- Organized files, developed spreadsheets, faxed reports and scanned documents
- Planned travel arrangements
- Managed office inventory and placed new supply orders
Training and Recruitment Coordinator, Human Resources
Claire's
Hoffman Estates, IL
12.2007 - 05.2008
- Assisted in developing and implementing recruitment and training programs for corporate associates to enhance retention and productivity.
- Conducted new employee orientation sessions for corporate associates to ensure effective onboarding.
- Monitored and maintained corporate merchandising training program along with store manager trainer program.
- Managed multiple recruiting websites, including Monster, CareerBuilder, HotJobs, and Craigslist, to attract talent.
Payroll Associate
Claire's
Hoffman Estates, IL
03.2007 - 12.2007
- Process payroll information in accordance with company policy and federal and state laws, and service all Claire's North America employees in payroll related issues.
- Liaison with district managers and store associates in regards to store payroll issues including research of benefit time inquiries
- Assist benefits, compensation and employee relations departments with research
Human Resource Specialist
Sears Holdings
Niles, Illinois
03.2005 - 03.2007
- Assist in the development and implementation of company recruitment and training programs for store associates
- Facilitate jobs fairs.
- Facilitate new hire training and conduct new hire orientations
- Assist and monitor associates on LOA
- Handle all unemployment cases
Education
Northeastern Illinois University
Oakton Community College
Timeline
Supervisor, Field Support and Compliance
Claires Stores Inc
01.2024 - Current
Field Programs Coordinator, Retail Store Operations
Claire's
02.2015 - 01.2024
Administrative Assistant, Store Operations
Claire's
05.2008 - 02.2015
Training and Recruitment Coordinator, Human Resources
Claire's
12.2007 - 05.2008
Payroll Associate
Claire's
03.2007 - 12.2007
Human Resource Specialist
Sears Holdings
03.2005 - 03.2007
Northeastern Illinois University
Oakton Community College
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