Jennifer Bergmann
Clear Lake
Summary
Accomplished Accounts Payable and Receivable Clerk at Stone Creek Custom Interiors, adept in QuickBooks and account reconciliation, showcasing exceptional problem-solving abilities and attention to detail. Enhanced payment processing efficiency and minimized billing disputes, significantly improving operational smoothness. Demonstrates reliability and superior customer service, ensuring audit-ready accounts and elevated client satisfaction.
Overview
27
27
years of professional experience
Work History
Accounts Payable and Receivable Clerk
Stone Creek Custom Interiors
04.2017 - Current
- Resolved complex billing disputes between vendors or clients to ensure smooth operations and minimize delays in payment processing.
- Maintained detailed aging reports on outstanding balances owed, enabling accurate assessment of company''s cash position at any given time.
- Managed electronic payment systems to streamline payment processes and reduce errors.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Performed daily bank reconciliations, detecting and resolving discrepancies between bank statements and company records.
- Matched invoices to purchase orders for proper documentation and to facilitate payment.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Office Secretary
Amery Chiropractic
05.2015 - 04.2017
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Patient Care Coordinator
Hauge Dental
06.1999 - 08.2005
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Receptionist
Killian & Milnar DDS
06.1998 - 06.1999
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Managed patient billing processes for timely, accurate payments.
Education
Accounting - Accounting
Wisconsin Indianhead Techinal College
New Richmond, WI05-1997
Skills
- Payroll processing
- Account reconciliation
- Statement reconciliation
- Quickbooks
- Customer service
- Problem-solving
- Attention to detail
- Reliability
Timeline
Accounts Payable and Receivable Clerk
Stone Creek Custom Interiors
04.2017 - Current
Office Secretary
Amery Chiropractic
05.2015 - 04.2017
Patient Care Coordinator
Hauge Dental
06.1999 - 08.2005
Receptionist
Killian & Milnar DDS
06.1998 - 06.1999
Accounting - Accounting
Wisconsin Indianhead Techinal College
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