Jennifer Berry
College Corner,OH
Summary
Dynamic customer service skills. Adept at fostering positive guest relations and ensuring seamless operations in high paced atmosphere. Utilizes strong communication skills to ensure accurate and timely referrals. Track record of effective problem-solving and adaptability, contributing to team success.
Overview
21
21
years of professional experience
Work History
Cook
Keggers Pub and Grub
10.2024 - Current
- Prepared diverse menu items adhering to food safety and sanitation standards.
- Operated kitchen equipment efficiently, ensuring proper maintenance and functionality.
- Collaborated with team members to manage high-volume service during peak hours.
- Assisted in inventory management, tracking supplies for optimal kitchen operations.
Cook/Cashier
Talawanda School District
10.2012 - 10.2024
- Prepared and cooked meals following nutritional guidelines and safety standards.
- Managed kitchen inventory, ensuring availability of fresh ingredients.
- Implemented food safety practices to maintain health compliance.
- Trained new staff on cooking techniques and kitchen protocols.
Guest Relations
Trilogy Health Services
04.2008 - 05.2012
- Ensured smooth event operations by coordinating with box office staff regarding inventory management and guest relations matters.
- Improved communication between front desk, housekeeping, and kitchen staff for seamless order fulfillment and guest relations.
- Promoted positive guest relations through proactive communication and attentive service.
- Answered multi-line phone system.
- Worked with residents family members to complete admision paperwork.
- Billing
Referral Specialist
New Castle Family Physicians
04.2005 - 04.2009
- Coordinated patient referrals to specialists, ensuring timely access to necessary care.
- Managed communication between patients and healthcare providers to streamline referral processes.
- Reviewed referral documentation for accuracy and compliance with insurance guidelines.
- Developed and maintained relationships with local specialists to enhance referral efficiency.
Education
High School Diploma -
New Castle Chrysler High School
New Castle, INSkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Insurance verification
- Data entry proficiency
- Pre-authorizations
- Patient confidentiality
- Physician authorizations
- Appointment scheduling
- Healthcare industry
- Multi-line telephone operation
- Appointment reminders
- HIPAA regulations
- Patient scheduling
- Patient records oversight
Timeline
Cook
Keggers Pub and Grub
10.2024 - Current
Cook/Cashier
Talawanda School District
10.2012 - 10.2024
Guest Relations
Trilogy Health Services
04.2008 - 05.2012
Referral Specialist
New Castle Family Physicians
04.2005 - 04.2009
High School Diploma -
New Castle Chrysler High School