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Jennifer Berzac
Hobart,IN
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Bartender
River Pointe Golf Club
Hobart, IN
08.2024 - Current
- Crafted and served a variety of cocktails, ensuring quality and consistency.
- Managed inventory levels, tracking supplies to minimize waste and ensure availability.
- Provided exceptional customer service, resolving issues promptly to enhance guest experience.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Trained new staff on bar operations, enhancing efficiency and service quality.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Teacher
Michigan City Area Schools
Michigan City, IN
08.2021 - Current
- Implemented individualized instruction strategies to meet diverse student needs.
- Collaborated with colleagues to create interdisciplinary curriculum initiatives.
- Integrated technology tools to support interactive learning experiences.
- Analyzed student performance data to adjust teaching strategies for improved outcomes.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Server
Off Square Brewery
Crown Point, IN
08.2022 - 12.2024
- Delivered exceptional customer service while accurately processing orders and managing payments.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to enhance customer satisfaction.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health and safety regulations.
- Developed in-depth knowledge of craft beers, enabling informed recommendations to patrons for enhanced dining experiences.
- Implemented efficient table turnover strategies to maximize seating capacity during busy shifts without compromising service quality.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Teacher
Griffith Public Schools
Griffith, IN
08.2005 - 08.2021
Education
Bachelor of Arts - Education
Purdue University
West Lafayette, IN08-2005
Master of Arts - Educational Administration
Ball State University
Muncie, IN05-2027
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Service-oriented mindset
- Clear and effective communication
Certification
Alcohol and Tobacco Serving License Exp. 2028
Timeline
Bartender
River Pointe Golf Club
08.2024 - Current
Server
Off Square Brewery
08.2022 - 12.2024
Teacher
Michigan City Area Schools
08.2021 - Current
Teacher
Griffith Public Schools
08.2005 - 08.2021
Master of Arts - Educational Administration
Ball State University
Bachelor of Arts - Education
Purdue University