Jennifer Bettis
Alliance,OH
Summary
I am a motivated individual with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and getting the task at hand completed. Over 3 years experience working from home.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative/ Product Manager
Bennett Supply Company
Macedonia, OH
08.2017 - 01.2024
- Provided customer service and technical support to customers via phone, email, and in person.
- Maintained records of customer interactions, transactions, comments and complaints.
- Followed up with customers to ensure their satisfaction with products or services they received.
- Responded promptly to all incoming sales inquiries from customers and potential customers.
- Conducted price negotiations with customers while staying within company guidelines.
- Answered incoming calls and emails, providing frontline customer support.
- Operated photocopiers, scanners, fax machines, and computers.
- Trained staff members to perform work activities and use computer applications.
- Resolved customer complaints regarding billing errors, payment disputes, and other product related inquiries.
- Negotiated purchase orders with suppliers to ensure the best prices and terms.
- Reviewed sales forecasts to determine optimal purchasing strategies that minimize costs while meeting customer demands.
- Resolved any issues or discrepancies related to purchased goods in a timely manner.
- Maintained relationships with existing suppliers as well as explored new sources for better pricing options.
- Prepared reports on purchasing activities including budget analysis, supplier performance.
- Provided customers with product information, pricing and availability.
Warehouse Worker
Bennett supply Company
Macedonia, OH
04.2013 - 08.2017
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Inspected damaged goods prior to disposal or return to vendor.
Education
High School Diploma -
Marlington High School
Alliance, OH05-2012
Skills
- Attention to Detail
- Organized and Meticulous
- Task Driven
- Active listener
- Communication
Timeline
Inside Sales Representative/ Product Manager
Bennett Supply Company
08.2017 - 01.2024
Warehouse Worker
Bennett supply Company
04.2013 - 08.2017
High School Diploma -
Marlington High School
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