Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Bihary

West Haven,CT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Country Club Manager

Race Brook Country Club
04.2007 - Current
  • Planned, organized, and coordinated special events and celebrations.
  • Recruited, hired, and trained to develop high-performing staff.
  • Created and maintained relationships with key investors, partners and clients.
  • Implemented policies and procedures to improve club operations and standards.
  • Increased staff performance and engagement via motivational leadership.
  • Scheduled staff shifts to meet business demands and coordinate adequate coverage.
  • Negotiated contracts with vendors, suppliers and entertainment providers to achieve favorable terms.
  • Conducted regular evaluations of staff to drive quality service and customer satisfaction.
  • Monitored cash flow and accounting operations to support accurate record-keeping.
  • Partnered across departments to run smooth, professional events and activities.
  • Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
  • Monitored budget and expenditures, keeping facility within budget.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Worked with marketing teams to create marketing and promotional content for social media.
  • Coordinated with local authorities to verify club compliance with all relevant laws and regulations.
  • Restored customer loyalty by resolving complaints with workers, activities or services rendered.
  • Developed and implemented marketing strategies to increase customer engagement and drive revenue.

Education

High School Diploma -

West Haven High School
West Haven, CT

Certification - Accounting And Business Management

Stone Academy - Hamden
West Haven, CT
1998

Skills

  • Staff Training
  • Team Motivation
  • Financial Reporting
  • Performance Management
  • Financial Management
  • Attention to Detail
  • Time Management
  • Organizational Skills
  • Interpersonal Skills
  • Customer Service
  • Multitasking Abilities

Timeline

Country Club Manager

Race Brook Country Club
04.2007 - Current

High School Diploma -

West Haven High School

Certification - Accounting And Business Management

Stone Academy - Hamden
Jennifer Bihary