- Enjoy participating in walking for overall physical and mental well-being
- Volunteering with youth sports programs as a volunteering parent
- DIY and Home Improvement
Jennifer Boggs
Summary
Dynamic and results-oriented professional with extensive experience in customer service and administrative support, notably at Top Notch Appliance Repair. Excelled in enhancing customer satisfaction through effective communication and problem-solving. Skilled in computer applications and adept at scheduling, I significantly contributed to streamlining operations. Demonstrated ability as a dedicated team player, prioritizing documentation accuracy and financial handling.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Top Notch Appliance Repair
11.2022 - Current
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Communicated with technicians regarding schedule changes, parts needed and customer concerns.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Ordered parts, processed returns and filed warranty claims.
Customer Service Representative
Creative Office Solutions
06.2018 - 11.2022
- Assisted customers with orders, returns, service calls, quotes and payments in E-Automate.
- Entered customer interaction details in Sales Force to track requests, document problems and record solutions offered.
- Provide support to sales team as needed.
Education
High School Diploma -
McEachern High School
Powder Springs, GA06-1997
Skills
- Customer service
- Computer skills
- Scheduling
- Dedicated team player
- Administrative support
- Documentation and recordkeeping
- Bank deposits
Interests
Timeline
Administrative Assistant
Top Notch Appliance Repair
11.2022 - Current
Customer Service Representative
Creative Office Solutions
06.2018 - 11.2022
High School Diploma -
McEachern High School
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