Jennifer Boggs
Marinette,WI
Summary
Proficient in surgical equipment handling and maintaining a sterile environment. Experienced in supporting surgical teams, ensuring patient comfort, and adapting to fast-paced settings.
Overview
13
13
years of professional experience
Work History
Surgial Assistant
Menominee Advanced Periodontics and Implant Center
Menominee, MI
01.2026 - Current
- Assisted in preparation and sterilization of surgical instruments for periodontal procedures.
- Supported dentists during surgical procedures by providing necessary tools and maintaining a sterile environment.
- Maintained accurate records of patient treatments and assisted with post-operative care instructions.
- Adapted to fast-paced surgical settings, ensuring efficient workflow and patient comfort.
Patient Service Representative
Aurora Medical Center Bay Area
Marinette, WI
11.2018 - 09.2024
- Facilitated patient scheduling and appointment management to enhance operational efficiency.
- Coordinated with healthcare providers to optimize patient flow and reduce wait times.
- Assisted patients with insurance inquiries and eligibility verification for streamlined billing processes.
- Trained junior staff on patient service protocols and system navigation for improved team performance.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Used Epic to schedule appointments.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
Supervisor
Northpointe Behaviroal
Menominee, MI
07.2013 - 10.2018
- Supervised daily operations, ensuring adherence to safety protocols and regulatory compliance.
- Trained and mentored staff, fostering professional development and enhancing team performance.
- Implemented process improvements that increased operational efficiency and reduced service delivery times.
- Managed scheduling and resource allocation, optimizing workflow for maximum effectiveness.
- Ran the EOM program for individuals to become more independent with taking there medication after crisis intervention was needed.
Education
High School Diploma -
Menominee Area Public School
Menominee, MISkills
- Teamwork and cooperation
- Setting up and operating equipment
- Surgical equipment handling
- Suturing
- Pre-surgical preparation
- Sterile technique proficiency
- Wound dressing
- Safe sharps disposal
- Operating room etiquette
- Insurance verifying
- Insurance verification
- HIPAA compliance
- Patient confidentiality
- Appointment scheduling
- Payment collection
- Medical terminology
- Patient greeting
- Eligibility determination
- Medical insurance
- Office administration
- Reception management
Timeline
Surgial Assistant
Menominee Advanced Periodontics and Implant Center
01.2026 - Current
Patient Service Representative
Aurora Medical Center Bay Area
11.2018 - 09.2024
Supervisor
Northpointe Behaviroal
07.2013 - 10.2018
High School Diploma -
Menominee Area Public School