Jennifer Bogue
Oroville,WA
Summary
Proven team collaborator and adept in cash and time management, I enhanced operational efficiency and security at Feather Falls Casino. My expertise in fraud detection and recordkeeping, coupled with a commitment to exceptional customer service, significantly contributed to a positive and productive work environment.
Overview
10
10
years of professional experience
Work History
Vault Clerk
Gold Country Casino and Resort
06.2023 - 09.2024
- Contributed to a positive work environment by fostering open communication among team members in resolving issues or discrepancies related to the vault operations.
- Completed reports detailing daily actions, employee service issues, and notable incidents.
- Kept accurate count of pending transfers and monetary values of various movements.
- Assisted in training new employees on proper handling, storage, and retrieval of items within the vault area.
- Maintained consistent communication with other departments to facilitate smooth coordination related to shared responsibilities involving items stored in the vault.
Cage Cashier/Backup Supervisor
Feather Falls Casino
09.2014 - 05.2023
- Verified large amounts of cash quickly, ensuring accuracy and reducing wait times for customers.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
- Quickly and accurately counted drawers at start and end of each shift.
- Provided support to other team members when needed, fostering a collaborative work environment conducive to optimal productivity.
- Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
No Degree - Justice Studies
Butte College
Oroville, CA05-2026
High School Diploma -
Hayfork High School
Hayfork, CA06-1996
Skills
- Team collaboration
- Security procedures
- Cash handling expertise
- Cash management
- Recordkeeping
- Fraud detection
- Multitasking
- Honest and dependable
Timeline
Vault Clerk
Gold Country Casino and Resort
06.2023 - 09.2024
Cage Cashier/Backup Supervisor
Feather Falls Casino
09.2014 - 05.2023
No Degree - Justice Studies
Butte College
High School Diploma -
Hayfork High School
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