Open To Work
Jennifer Boisclair
Summary
Results-driven Spa Director with expertise in luxury hospitality and operational strategy. Proven success in enhancing guest experiences and managing large-scale spa operations. Skilled in staff training, inventory control, and client satisfaction. Strengths include strategic planning and team leadership, effectively driving operational efficiency and revenue growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
MEDICAL SPA DIRECTOR
Cure Med Spa
05.2024 - Current
- Managed daily operations of medical spa, ensuring seamless service delivery and high client satisfaction.
- Led operations, overseeing team management, enhancing client experience, and driving financial performance.
- Negotiated vendor partnerships for premium products and equipment, securing quality resources for service enhancement.
CONSULTING GENERAL MANAGER
Pure Eco Spa
01.2022 - 01.2024
- Proven success in driving revenue, enhancing guest experiences, and managing large-scale spa operations and expansions.
- Accomplished spa and wellness leader with expertise in luxury hospitality, operational strategy, and team leadership.
- Directed spa expansion and introduced new services, resulting in increased profitability.
- Developed and implemented team training programs to enhance guest experience.
- Built vendor relationships for product and equipment sourcing, optimizing operational efficiency.
SPA DIRECTOR
The Norwich Spa at Foxwoods
01.2017 - 01.2022
- Expanded luxury services and curated wellness programs to align with emerging market trends and client preferences.
- Oversaw financial performance with a focus on budgeting, forecasting, and P&L management to align with strategic goals.
- Managed operations for 50+ member team, enhancing guest satisfaction through streamlined processes.
REGIONAL SPA AND SALON DIRECTOR
Grettacole
01.2014 - 01.2017
ASSISTANT DIRECTOR
G Spa and Salon
01.2007 - 01.2014
Education
BACHELOR OF SCIENCE - BUSINESS MANAGEMENT
Kaplan University
Charlestown, MA BACHELOR OF SCIENCE - LEGAL ADMINSITRATIVE ASSISTANT
Hungtinton Institution
Norwich, CTSkills
- Customer relationship management
- Service expansion
- Operational strategy
- Financial management
- Budget forecasting
- Vendor negotiation
- Team leadership
Affiliations
- Board of Directors, SpaHive
- Advisor, Corpus Group Inc.
- Committee Member, Boston Children's Hospital HairRaising
Certification
Certified Halotherapist, Salt Therapy Association, 01/01/21
Awards
DANIELLE KNERR LEADERSHIP AWARD, 2018
Work Preference
Job Search Status
Open to workWork Type
Part TimeContract WorkFull TimeGig WorkLocation Preference
On-SiteRemoteHybridSalary Range
$88000/yr - $200000/yrReferences
References available upon request.
Timeline
MEDICAL SPA DIRECTOR
Cure Med Spa
05.2024 - Current
CONSULTING GENERAL MANAGER
Pure Eco Spa
01.2022 - 01.2024
SPA DIRECTOR
The Norwich Spa at Foxwoods
01.2017 - 01.2022
REGIONAL SPA AND SALON DIRECTOR
Grettacole
01.2014 - 01.2017
ASSISTANT DIRECTOR
G Spa and Salon
01.2007 - 01.2014
BACHELOR OF SCIENCE - BUSINESS MANAGEMENT
Kaplan University
BACHELOR OF SCIENCE - LEGAL ADMINSITRATIVE ASSISTANT
Hungtinton Institution