Summary
Overview
Work History
Education
Skills
Awards
References
Languages
Timeline
Generic

Jennifer Borda Sarmiento

Kennewick,WA

Summary

Bilingual professional with strong communication skills in English and Spanish. Passionate and hardworking individual with a proven track record in customer service and administrative roles. Adept at managing tasks efficiently, motivating others, and adapting quickly to new challenges. Proven experience in recruiting, data management, and client communication.

Overview

8
8
years of professional experience

Work History

Work Specialist

Atkinson Staffing
Pasco
06.2021 - Current
  • Manage phone calls, recruiting, and hiring processes
  • Maintain consistent communication with clients regarding work releases
  • Conduct orientations, administer drug tests, perform background checks, and manage data entry
  • Submit time sheets to payroll and utilize various software tools, including Data Tech, Time Force, Time Portal, Temp Works, and Excel
  • Match job openings with suitable candidates, understand their skill sets, and conduct mock interviews.

Cashier/Customer Service

Fiesta Foods
Pasco
03.2018 - 06.2021
  • Handled cashier duties efficiently, assisted customers, and managed transactions
  • Performed money handling tasks, including cashing checks, processing money transfers, and managing refunds and minor complaints
  • Answered phone calls, addressed customer inquiries, and returned misplaced items to their proper location.

Secretary

Well Spoken Interpreting
Pasco
04.2017 - 03.2018
  • Answered phone calls, completed documentation, and maintained an organized workspace
  • Scheduled medical appointments for translators and managed related administrative tasks.

Education

High School Diploma -

Instituto Sur Oriental San Jorge
12.2017

Skills

  • Bilingual in English and Spanish
  • Team Collaboration
  • Customer Relations
  • Documentation Management
  • Strong work ethic and quick learner
  • Effective communicator and active listener
  • Proven ability to motivate and work well with others
  • Solid customer service experience
  • Proficient with Data Tech, Time Force, Time Portal, Temp Works, PowerPoint and Excel

Awards

Academic Achievement Award for Academic Excellence, Bogotá, Colombia

References

Available upon request

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Work Specialist

Atkinson Staffing
06.2021 - Current

Cashier/Customer Service

Fiesta Foods
03.2018 - 06.2021

Secretary

Well Spoken Interpreting
04.2017 - 03.2018

High School Diploma -

Instituto Sur Oriental San Jorge

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Jennifer Borda Sarmiento