Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Jennifer Bowie
I will be moving to Coral Springs in next 6 mos
East New Market,Maryland
Work Preference
Summary
Results-driven coordinator known for fostering positive relationships and enhancing service delivery. Skilled in facilitating family engagement and monitoring program effectiveness, dedicated to maximizing resident satisfaction and community integration. I am very much into helping disable and I have been since I worked in Elementary Schools. I have always wanted to be the one, in the stores, in school, wherever assisting the disabled, handicap with whatever it is they were in need of. I always disliked going into a store, seeing an adult disabled with the staff, and they are trying to buy something, noone is helping, and staff is cutting them down, telling them see they can't do it. Well their families placed them in Group Homes, or the Centers obviously for a reason, and staff that is supposed to be protecting them, are not . They are letting others put them down, or their own staff put them down. And noone has done anything about it. And I am here to sayt I a trying to finallu put itall behim e
Overview
5
5
years of professional experience
Work History
Residential Program Coordinator
Chesapeake Center,
Easton, Md
11.2020 - Current
- Coordinated daily operations to support residents' needs and program objectives.
- Developed and implemented individualized care plans in collaboration with interdisciplinary teams.
- Trained and mentored new staff on program policies and resident engagement strategies.
- Monitored and evaluated program effectiveness, adjusting strategies for continuous improvement.
- Facilitated communication between families, staff, and external stakeholders to enhance service delivery.
- Organized community integration activities to promote socialization among residents.
- Led staff meetings focused on best practices and shared learning opportunities for team development.
- Developed strong rapport with clients and their families by maintaining an open-door policy, fostering trust and positive relationships built on mutual respect.
- Established clear communication channels between staff members, clients, families, and external agencies for a more unified approach to service delivery.
- Enhanced client satisfaction by developing and implementing individualized program plans tailored to their specific needs.
- Managed budgets for residential programs, optimizing resource allocation while maintaining high-quality services.
- Implemented evidence-based practices within the residential program setting to improve overall effectiveness and achieve better results for clients served.
- Maintained accurate documentation of all client interactions as well as progress notes using electronic health record systems for ease of access during audits or reviews.
- Improved client outcomes by monitoring progress and adjusting program plans as needed based on individual growth and development.
- Increased staff efficiency by creating an organized and structured shift schedule, resulting in improved service delivery.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
- Provided leadership, guidance and support to staff members.
- Monitored program performance and outcomes for successful delivery of services.
- Assessed community needs and identified resources for social and community service programs.
Education
High School Diploma -
Chesapeake Hoigh School
Pasadena Md06-1990
Skills
- Client advocacy
- Individualized support planning
- Activity planning
- Family engagement
- Progress monitoring
- Healthcare coordination
- Marketing and promotion
- Positive working relationships
- Written and verbal communication
Timeline
Residential Program Coordinator
Chesapeake Center,
11.2020 - Current
High School Diploma -
Chesapeake Hoigh School