Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jennifer Bowling

Odessa,TX

Summary


Administrative professional with strong background in office management and team leadership. Proven ability to streamline processes and enhance productivity within dynamic environments. Known for fostering team collaboration and consistently achieving results through adaptability and effective communication.

Overview

11
11
years of professional experience

Work History

Administrative Assistant Manager

Ron Kirby CPA
06.2019 - 10.2024
  • Ensured timely completion of projects by effectively managing deadlines and delegating tasks appropriately.
  • Assisted in the hiring process, reviewing resumes, scheduling interviews, and onboarding new employees efficiently.
  • Optimized workflow efficiency by organizing and maintaining an up-to-date filing system for easy access to critical documents.
  • Managed executive calendars to strategically coordinate meetings and appointments.
  • Expedited document processing by creating templates for frequently used forms which saved time during report preparation.
  • Answered multiple console telephone system to direct calls to appropriate personnel.
  • Provided exceptional support to senior management, handling sensitive information with discretion while maintaining confidentiality at all times.
  • Boosted overall customer satisfaction with prompt resolution of inquiries and concerns, reflecting positively on the company''s reputation.
  • Maintained a professional office environment by ordering supplies, arranging repairs when needed, and ensuring cleanliness standards were met consistently throughout the workplace.
  • Improved office efficiency by implementing color-coded filing system and introducing additional time-saving measures.
  • Performed accounting activities by preparing expense reports, purchase orders and invoices.

Receptionist

Dr. Li
01.2014 - 12.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Education

Permian High School
Odessa

No Degree -

Odessa College
Odessa

Skills

  • Effective verbal communication
  • Office administration
  • Managing travel bookings
  • Records management
  • Accounts receivable oversight
  • Results-driven under deadlines

Additional Information

References available upon request.

Timeline

Administrative Assistant Manager

Ron Kirby CPA
06.2019 - 10.2024

Receptionist

Dr. Li
01.2014 - 12.2018

Permian High School

No Degree -

Odessa College

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