
Results-driven case manager with extensive experience in managing patient caseloads and guiding multidisciplinary teams. Skilled in needs assessment and individualized support strategy development, aiming to enhance patient care quality and foster strong client-provider relationships.
Managed a patient caseload of 150-175 while guiding 6 nurses in providing one-on-one support to help patients manage chronic health issues.
Conducted assessments to determine eligibility for services and resources, facilitated communication between clients, families, and service providers effectively, developed individualized support strategies tailored to client goals and challenges, collaborated with multidisciplinary teams to enhance client care quality and delivery.
Prepared patient rooms for visits by cleaning, sanitizing equipment and stocking supplies, administered medications and immunizations as prescribed by a physician, monitored vital signs, laboratory results, and other health data, assisted physicians with exams, treatments, and procedures, maintained accurate patient records and documentation according to clinic standards, maintained accurate medical records using electronic health record systems effectively. Provided good quality patient care.