Renee Aiken
Malone
Summary
Registered nurse with 16 years of experience providing quality and efficient care to patients during the continuum of care in hospital, home, and medical office setting. Certified Diabetes Care and Education Specialist with 7 years of experience under certification and over 30 years of personal insight into management of diabetes care management and prevention. Certified Case Manager with 10 years of case management experience.
Compassionate Registered Nurse Care Manager with background in coordinating patient care, developing nursing plans, and managing healthcare teams. Skilled in utilizing clinical knowledge to ensure quality of care and patient safety. Strengths include strong leadership skills, ability to work under pressure, and effective communication with patients and medical professionals alike. Previous roles yielded improved patient satisfaction rates through implementation of innovative care strategies.
Overview
15
15
years of professional experience
Work History
Chronic Disease Registered Nurse Care Manager
University of Vermont Health Network
05.2024 - Current
- Create and manage the plan of care for patients with chronic or serious conditions such as diabetes, heart disease, and chronic obstructive pulmonary disease.
- Advocate for personalized treatment option that address unique, individualized care needs.
- Provide connection to education and local community resources.
Registered Nurse Case Manager
United Healthcare-Optum at Home
12.2022 - 05.2024
- Care coordination, health education, guidance and support for medical and psychosocial complex chronic conditions.
- Collaborative work with interdisciplinary team to conduct initial and ongoing comprehensive assessments.
- Navigate patient’s health plan benefits to maximize benefits and resources and provide appropriate, effective, high-quality, and cost-effective care to engaged patients in their current residence.
MDS Coordinator
University of Vermont Health Network Alice Hyde Nursing Home
05.2022 - 12.2022
- Assess and evaluate the quality of care provided to long-term care residents.
- Conduct data management analysis to develop efficient treatment plans and activities according to federal and state guidelines.
Supervising Diabetes Care Manager
Diabetes Center for Excellence, St. Regis Mohawk Tribe
05.2022 - 09.2022
- Leadership and administrative management for the day-to-day operations and development of the Community Health Diabetes Management Services.
- Direct client education and case management for diabetes care and prevention.
- Develop program planning for community activities and team collaboration.
Registered Nurse Care Manager
Champlain Valley Physician’s Hospital
10.2014 - 01.2022
- Collaborate with participating medical practitioners to provide care management providing continuum of care during transitional care periods.
- Provide chronic disease care management and embedded care services in outpatient setting.
- Proficient with Patient Centered Medical Home quality measures, NCQA, and Population Health.
- Experience with electronic health records (Medent, e Clinical Works, Meditech, Epic).
Community Health Nurse/Registered Nurse
Franklin County Public Health
10.2010 - 01.2014
- Investigate and report Communicable Diseases per New York State Department of Health.
- Assist with Immunization program.
- Lead Telehealth coordination for monitoring vital signs and provide telephone assessments.
- Provide skilled nursing services, including wound care and phlebotomy.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, Arizona01.2015
AAS - Registered Nursing
North Country Community College
Saranac Lake, New York01.2009
Certificate of Practical Nursing -
North Country Community College
Saranac Lake, New York01.2008
Skills
- Care coordination
- Chronic disease management
- Interdisciplinary collaboration
- Patient advocacy
- Health education
- Data management
- Electronic health records
- Quality assurance
- Crisis intervention
- Program development
- Time management
- Conflict resolution
- Customer service
- Patient engagement
- Health policy
- Insulin medication assistance
- Problem-solving
- Goal setting
- Teamwork and collaboration
- Time management abilities
- Documentation accuracy
Awards And Acknowledgements
- Basic Life Support and Cardiopulmonary Resuscitation Certified, 01/01/23
- Infection Control, 01/01/23
- Certified Diabetes Care and Education Specialist, 01/01/17 - Present
- Association of Diabetes Care and Education Specialists, 01/01/24
- Lifestyle Coach-Chronic Disease Self-Management, Diabetes Self-Management Peer Leader, 01/01/19
- Franklin County Domestic Task Force
- Breastfeeding Council of Northern New York
- Readmissions Prevention Committee
- Certified Case Manager, 01/01/24
- New York State Nursing License
- Florida State Nursing License
- Vermont State Nursing License
Timeline
Chronic Disease Registered Nurse Care Manager
University of Vermont Health Network
05.2024 - Current
Registered Nurse Case Manager
United Healthcare-Optum at Home
12.2022 - 05.2024
MDS Coordinator
University of Vermont Health Network Alice Hyde Nursing Home
05.2022 - 12.2022
Supervising Diabetes Care Manager
Diabetes Center for Excellence, St. Regis Mohawk Tribe
05.2022 - 09.2022
Registered Nurse Care Manager
Champlain Valley Physician’s Hospital
10.2014 - 01.2022
Community Health Nurse/Registered Nurse
Franklin County Public Health
10.2010 - 01.2014
Bachelor of Science - Nursing
Grand Canyon University
AAS - Registered Nursing
North Country Community College
Certificate of Practical Nursing -
North Country Community College