Jennifer Broyles
Lombard,IL
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
31
31
years of professional experience
Work History
General Manager
Bluewater Thermal Solutions
07.2024 - Current
- My responsibilities include overseeing productivity, customer service, handling employee questions and issues
- I create the employee schedules and do the weekly payroll
- I oversee the safety training, purchasing of production needs, building maintenance and communicating information to all of my plant employees
- I am also responsible for a weekly plant update to our corporate team
Plant Manager
Bluewater Thermal Solutions
10.2022 - 07.2024
- I was responsible for customer service, scheduling of production, training and employee communications
Production Manager
Bluewater Thermal Solutions
09.2019 - 10.2022
- I was responsible for Customer service, scheduling production, order entry and increasing productivity
Office Manager/ Administration
Bluewater Thermal Solutions
09.2010 - 09.2019
- Payables, Receivables and Billing
Human Resources/ Safety Manager
Hi-Temp Incorporated
05.1994 - 10.2003
- My responsibilities included payroll, benefits, safety training, workman’s comp reporting, EEOC reporting and planning employee events
Education
Bachelors - Business Administration
Elmhurst College
01.2003
Skills
- Project management
- Data analysis
- Communication
- Team player
- Organization
- Management
- Time Management
- Effective leader
- Operations management
- Adaptability
- Conflict Resolution
- Creativity
- Teamwork
- Leadership and team building
- Team leadership
- Problem resolution
Timeline
General Manager
Bluewater Thermal Solutions
07.2024 - Current
Plant Manager
Bluewater Thermal Solutions
10.2022 - 07.2024
Production Manager
Bluewater Thermal Solutions
09.2019 - 10.2022
Office Manager/ Administration
Bluewater Thermal Solutions
09.2010 - 09.2019
Human Resources/ Safety Manager
Hi-Temp Incorporated
05.1994 - 10.2003
Bachelors - Business Administration
Elmhurst College
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