Jennifer Bryant
Genoa City,WI
Summary
Experienced and energetic manager with significant experience coordinating teams, driving performance, developing employees, collaborating with peers and cross functional teams to ensure consistent organizational growth.
Overview
32
32
years of professional experience
Work History
Manager, Clinical Specialty
iRhythm Technologies
11.2017 - Current
- Leading a team of high performing cardiac technicians.
- Created KPIs and performance metrics to measure and drive overall team performance.
- Coordinated a team to align all support systems, review and discuss areas or processes lacking definition and communicating updates and determinations to areas of support.
- Scaled an initiative to level set and train scanning technicians to support complex AV Block interpretation and strategy.
- Partner with sales and customer care organizations on service recovery, onboarding and discovery conversations with physicians and account stakeholders.
- Collaborate with Operations Team to ensure current processes and department initiatives are delivered accurately and efficiently.
Cardiac Device Specialist, Manager EP Clinic
Advocate Heart Institute
07.2004 - 11.2017
- Working manager in a multi-specialty cardiology practice.
- Managed EP Clinic and staff (RNs and CCTs), responsible for hiring and performance management.
- Oversaw clinic growth and expansion from a single location to 5 locations and >5k patients.
- Analysis, programming and troubleshooting of implanted cardiac devices both in clinic and remotely.
- Collaborated with the interdisciplinary team to develop treatment plans for cardiac device patients
- Participated in multiple research projects.
Cardiac Monitor Technician
Advocate Good Samaritan Hospital
03.1993 - 05.2012
- Monitoring, documenting and communicating critical heart rhythms.
- Core team member focused on the development and initialization of a centralized telemetry system monitoring patients hospital wide.
- Educator for incoming peers and paramedic students.
Cardiac Device Specialist
Highland Pacemaker Clinic
04.1998 - 07.2004
- Analysis, programming and troubleshooting of implanted cardiac devices both in clinic and remotely.
Education
Cardiac Tech, CNA, Phlebotomist, Lab Assistant
College of DuPage
Glen Ellyn, ILNursing
College of DuPage
Glen Ellyn, ILSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Cross-functional teamwork
- Verbal and written communication
Accomplishments
Certified Lean Six Sigma Yellow Belt
Certified DDI Facilitator
Timeline
Manager, Clinical Specialty
iRhythm Technologies
11.2017 - Current
Cardiac Device Specialist, Manager EP Clinic
Advocate Heart Institute
07.2004 - 11.2017
Cardiac Device Specialist
Highland Pacemaker Clinic
04.1998 - 07.2004
Cardiac Monitor Technician
Advocate Good Samaritan Hospital
03.1993 - 05.2012
Cardiac Tech, CNA, Phlebotomist, Lab Assistant
College of DuPage
Nursing
College of DuPage
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