Highly experienced manager known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
22
22
years of professional experience
Work History
Gifting Sales Associate
HoneyBaked Ham
12.2018 - Current
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Independent Beauty Constultant
Mary Kay
01.2018 - Current
Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
Boosted sales through effective demonstration of makeup techniques and skincare routines.
Developed strong relationships with clients, resulting in repeat business and increased referrals.
Organized successful beauty events to showcase new products and generate interest among potential customers.
General Manager
HoneyBaked Ham
02.2020 - 06.2023
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Office Manager
Springdale Dental Arts Centre
04.2016 - 09.2020
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Cake Decorator
Kroger
12.2006 - 07.2014
Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
Improved bakery sales by creating innovative cake designs for holidays and special events.
Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
Clerk
Kroger
01.2002 - 07.2005
Increased efficiency by streamlining filing systems and organizing important documents.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Collaborated with team members to complete tasks efficiently and meet deadlines.
Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Education
Associate of Applied Science - Education
Gateway Community And Technical College
Florece, KY
12.2013
High School Diploma -
Conner High School
Hebron, KY
05.2005
Skills
Upselling
Customer Needs Assessment
Business Development
Product Sales
Sales Development
Order Processing
Payment Processing
Verbal/Written Communication
Timeline
General Manager
HoneyBaked Ham
02.2020 - 06.2023
Gifting Sales Associate
HoneyBaked Ham
12.2018 - Current
Independent Beauty Constultant
Mary Kay
01.2018 - Current
Office Manager
Springdale Dental Arts Centre
04.2016 - 09.2020
Cake Decorator
Kroger
12.2006 - 07.2014
Clerk
Kroger
01.2002 - 07.2005
Associate of Applied Science - Education
Gateway Community And Technical College
High School Diploma -
Conner High School
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