Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Excellence Awards
Accomplishments
Timeline
RegisteredNurse
Open To Work

Jennifer Stewart-Burgess

CCMA
Woodstock,GA

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Level IV CCMALevel III, Medical AssistantAWV Team Lead, Certified Medical AssistantLead Medical Assistant

Location Preference

On-Site
Location: Woodstock, GA, US
Open to relocation: Yes

Salary Range

27/hr - 37/hr

Important To Me

Career advancement

Summary

Certified Clinical Medical Assistant with over 20 years of experience supporting busy clinics, coordinating patient flow, and working closely with physicians and office teams across multiple locations. Highly skilled in PFTs, sleep compliances, and coordination of pulmonary patients needing additional , maintain accurate documentation, train new staff, and deliver a high-quality patient experience. Prepared to step into a lead medical assistant role with strong clinical judgment, leadership, teamwork, and hands-on support.

Overview

2
2
Certification
23
23
years of professional experience

Work History

Level IV CCMA

Cherokee Lung & Sleep Specialist
04.2024 - Current
  • Delivered patient care in a high-volume pulmonary clinic by managing triage, reviewing patient histories in the EHR, and obtaining outside records to support 8 physicians across 4 office locations.
  • Supported coordination for BLVR procedures and University of Florida lung transplant care, including PFT-related follow-up and patient aftercare.
  • Performed clinical duties including chest tube removal assistance, oxygen certifications, Alpha-1 testing, nebulizer treatments, injections, vaccines, and FeNO testing.
  • Coordinated referrals, outside records, DME orders, biologic and infusion support, bronchoscopy scheduling, radiology orders, labs, surgical clearance letters, NEXUS letters, and prior authorizations and appeals.
  • Maintained clinical readiness by organizing and labeling supplies, ordering samples, managing supply closets, and ensuring exam rooms and equipment were clean and prepared for patient care.
  • Prioritized patient needs through phone, electronic, and walk-in communication, coordinating STAT care with accuracy, urgency, and compassion.
  • Educated patients on conditions, next steps in care, oxygen and CPAP use, disability forms, and specialty follow-up needs, including lung nodule clinic and bronchoscopy coordination.
  • Trained multiple new and temporary staff members in the last 9 months, strengthening team communication, employee confidence, and workflow consistency.
  • Northside Hospital

Level III, Medical Assistant

Internal Medicine Specialist
Roswell, GA
11.2021 - 03.2024
  • Served as the primary clinical medical assistant for an internal medicine physician, supporting patient care, accurate documentation, and efficient clinic workflow.
  • Managed patient rooming, vital signs, histories, medication and immunization verification, immunizations, EKGs, in-house testing, quality controls, referrals, records, scheduling, and follow-up.
  • Used Cerner, Revenue Cycle, ShareFile, Outlook, CoverMyMeds, and other EMR systems to support documentation, communication, and daily office operations.
  • Supported both front office and clinical operations in a busy practice, identifying urgent concerns and escalating emergent patient needs appropriately to the physician.
  • Covered multiple office locations, including lead medical assistant responsibilities, and was trusted to provide dependable workflow support and professional patient care.
  • Trained externs and new medical assistants on patient care, workflow, HIPAA practices, and day-to-day clinical responsibilities.
  • Northside Hospital

AWV Team Lead, Certified Medical Assistant

Premedex
Atlanta, GA
09.2018 - 10.2021
  • Led care coordination for recently discharged patients and Annual Wellness Visit workflows while supporting Medicare compliance, provider credentialing, and cross-office communication.
  • Supervised a team of 6 supporting 23 internal medicine offices and helped manage high-volume AWV documentation and patient outreach during COVID-19 operations.
  • Managed multi-EMR chart audits, patient outreach, screening and medication updates, telehealth scheduling, and ICD-10 documentation to maintain accurate, compliant records.
  • Delegated work based on team strengths, trained staff on workflow and compliance expectations, and helped onboard new physician offices.
  • Monitored daily operations, identified process improvement opportunities, and maintained communication with office managers to support timely reporting and consistent workflows.
  • Responded to urgent patient concerns by escalating emergencies and coordinating appropriate follow-up with medical offices or EMS when needed.
  • Northside Hospital

Education

Medical Assistant Degree -

Georgia Medical Institute
Marietta, Georgia
01-2003

Skills

  • Team leadership and training
  • Clinic workflow coordination
  • Multi-EMR documentation, Cerner, Multi EMR
  • Prior authorizations and appeals
  • Vital signs and patient intake
  • Medication and immunization admin
  • Pulmonary function and FENO testing
  • Oxygen qualification testing
  • Inventory Compliance/Cataloged
  • Patient education
  • Patient care coordination
  • Emergency Critical Thinking
  • DME coordination
  • Biohazard/Sterile Compliance
  • EKG
  • Phlebotomy/ POC Testing
  • Rev Cycle Scheduling
  • Teamwork and collaboration

Certification

  • BLS?CPR?ADLS- 2025-2027 AHA Certified
  • CCMA NHA - 2025-2027 #Y7B3X2Q5

Excellence Awards

  • Northside Team Leadership Excellence, 2020-01-01, Managed a remote team across 23 offices to process 50-60 daily patient documentation throughout COVID achieved a 90% office efficiency & documentation completion rate and 100% for Medicare and MIPS compliance.
  • Office Volunteer Ambassador, IMSR- Northside representative and donation walker for $150.00 to March Of Dimes.

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Supervised team of 8 staff members.
  • Recognized for going above and beyond the call of duty.
  • Collaborated with team of 4 in the development of BLVR Surgery.
  • Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
  • Documentation - Ensured charting accuracy through precise documentation.
  • Achieved Level IV from Northside Rise by completing with accuracy and efficiency.

Timeline

Level IV CCMA

Cherokee Lung & Sleep Specialist
04.2024 - Current

Level III, Medical Assistant

Internal Medicine Specialist
11.2021 - 03.2024

AWV Team Lead, Certified Medical Assistant

Premedex
09.2018 - 10.2021

Medical Assistant Degree -

Georgia Medical Institute

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Jennifer Stewart-BurgessCCMA
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