Jennifer Burke
Summary
Encouraging leader with 20 years in retail management. Dedicated to team development, enhancing employee engagement, effective communication, and strong organizational skills.
Overview
20
20
years of professional experience
Work History
Department Manager
REI Co-op
08.2018 - Current
- Responsible for leading the softgoods department, visual merchandising, and hiring and onboarding of new employees
- Leads sales team and ensures high levels of engagement and execution of the customer experience to drive business results
- Establishes a strong focus on career development through team engagement and training
- Led visual execution of several floor sets and as a visual leader for new store opening.
Assistant Store Manager
Barnes & Noble Booksellers
01.2010 - 08.2018
- Delivered sales goals through team engagement and development
- Point person for interviewing, onboarding, and developing of sales team and management
- Created weekly store schedule within budgetary constraints while meeting the needs of the business and maintaining employee morale
- Assisted in training and developing store managers as part of the designated training store in the district.
Senior Store Manager
Right Start
01.2004 - 01.2009
- Established a high level of customer engagement with a hands-on approach, utilizing extensive product knowledge
- Executed all daily tasks such as sales recording and analysis, merchandising, scheduling, and training.
- Developed a reputation of maintaining one of the best merchandised and organized stores in the district
- Chosen to represent the district in contributing to the Spring Floorset for the entire company
- Assisted in merchandising four new locations in the district.
Education
W.T.Woodson
Fairfax, VASkills
- Recruiting and Hiring
- Training and Development
- Emotional Intelligence
- Delegation Skills
Timeline
Department Manager
REI Co-op
08.2018 - Current
Assistant Store Manager
Barnes & Noble Booksellers
01.2010 - 08.2018
Senior Store Manager
Right Start
01.2004 - 01.2009
W.T.Woodson