Open To Work
JENNIFER BUSICK
Summary
Detail-oriented banking professional with expertise in cash handling and regulatory compliance. Proven track record of maintaining high standards in customer service and operational efficiency. Collaborative approach fosters team success and enhances client experiences.
Overview
13
13
years of professional experience
Work History
OLC Prep Team Leader
ALS ENVIRONMENTAL
10.2025 - Current
- Trained and mentored lab technicians in sample preparation for various EPA methods, elevating team proficiency.
- Delegated tasks to lab technicians, ensuring adherence to client deadlines.
- Conducted all section duties in accordance with quality procedures manual.
- Troubleshot and maintained lab equipment, including SPE-03 and Turbo Vap LV systems.
- Managed laboratory materials and general inventory to support efficient operations.
Laboratory Technician
ALS ENVIRONMENTAL
03.2023 - 10.2025
- Prepared reagent standards and spikes to ensure reliable laboratory testing outcomes.
- Performed standard operating procedures for manual and automatic solid phase extraction.
- Maintained a safe environment by adhering to company lab safety practices.
- Collaborated with colleagues to achieve departmental goals and promote a positive work culture.
Help Desk Specialist
CENTRAL CITY CONCERN
10.2019 - 05.2022
- Provided customer service via phone to resolve computer-related inquiries, enhancing user satisfaction.
- Coordinated setup of new employee access to company systems and mobile devices, ensuring seamless onboarding.
- Troubleshot fax machine connectivity issues and adjusted scan folder permissions to restore functionality.
- Updated internal documentation for service desk to reflect changing workflows.
Hardware Support Specialist
CENTRAL CITY CONCERN
02.2019 - 10.2019
- Led team of technicians to deploy new computers, completing building activation ahead of schedule.
- Collaborated with project team to eliminate technical debt, upgrading 35 sites to latest PC technology, enhancing system reliability.
- Executed agency-wide removal of thin client systems, streamlining operations and enhancing user experience.
- Leveraged extensive knowledge of Centricity electronic health record system to provide targeted user support, resolving issues efficiently.
On-Call Front Desk
CENTRAL CITY CONCERN
08.2018 - 02.2019
- Greeted residents and registered guests, creating a welcoming environment upon arrival.
- Facilitated move-ins and move-outs as primary contact for residents during transitions.
- Answered phone inquiries and provided essential information.
- Monitored front desk operations and security cameras to ensure safety and security in central city buildings.
- Documented daily reports on performed duties, building activities, and maintenance requirements to maintain transparency and communication.
Store Clerk
GO TOYS
05.2016 - 10.2016
- Enhanced shopping experience by assisting customers in locating desired products.
- Organized and stocked new inventory to ensure product availability.
- Created innovative product displays to improve visual merchandising.
- Managed store opening and closing procedures, ensuring security and operational efficiency.
Vault Teller
US BANK
06.2013 - 05.2014
- Assisted customers with deposits, withdrawals, check cashing, and credit card payments.
- Processed night deposits while balancing vault and teller cash drawers to ensure accuracy of funds.
- Managed cash transactions by efficiently buying and selling cash with tellers to maintain operational fluidity.
- Ordered and shipped cash to maintain daily vault limits and ensure availability.
- Executed fund transfers, cash advances, and foreign currency orders efficiently.
- Facilitated sending and receiving funds through Western Union services, enhancing customer service and transaction speed.
- Oversaw loan payments and withdrawals to streamline financial operations.
- Ensured compliance with banking regulations during all customer interactions.
Education
DIPLOMA - The Dalles, OR
THE DALLES HIGH SCHOOL
The Dalles, OR06-1998
Skills
- Cash management
- Regulatory compliance
- Data accuracy
- Customer service
- Upselling and cross-selling
- Phone etiquette and communication
- Attention to detail
- Organizational skills
- Trustworthiness and integrity
- Professional courtesy
- Cash handling expertise
- Fraud detection
- Professionalism and courtesy
- Multitasking and organization
- Strong sense of banking ethics
- Vault management
- Transaction processing accuracy
References
- Annette Davison, Laboratory Technician, ALS Environmental, 360-442-1495
- Phillip Escorrorido, Data Analyst, ALS Environmental, 907-957-8865
- Connor Morgan, Reporting Specialist I, ALS Environmental, 702-971-0162
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$45000/yr - $200000/yrTimeline
OLC Prep Team Leader
ALS ENVIRONMENTAL
10.2025 - Current
Laboratory Technician
ALS ENVIRONMENTAL
03.2023 - 10.2025
Help Desk Specialist
CENTRAL CITY CONCERN
10.2019 - 05.2022
Hardware Support Specialist
CENTRAL CITY CONCERN
02.2019 - 10.2019
On-Call Front Desk
CENTRAL CITY CONCERN
08.2018 - 02.2019
Store Clerk
GO TOYS
05.2016 - 10.2016
Vault Teller
US BANK
06.2013 - 05.2014
DIPLOMA - The Dalles, OR
THE DALLES HIGH SCHOOL