ARC Psychiatry-Marketing and Community Relations Liaison
ARC Psychiatry
01.2023 - Current
Increase lead generation and referrals
Public Relations-Story on WFMJ-ARC Youngstown Office Opening
Set lunch and learn events
Social Media creation and management
Salesforce data entry and analysis
Monthly newsletter creation and design
Designed business cards and company collateral
Increase brand awareness in office territories.
Freelance Social Media Manager, Writer, and PR Agent
11.2013 - Current
Social Media Manager for several small businesses
Blog writer
Seeking additional freelance writing, social media, or public relations projects for ratesjenw435@gmail.com.
Launch Arts Media, Shaker Heights - Social Media Specialist & Social Media Manager
Launch Arts Media
Shaker Heights
05.2015 - 12.2021
Managed ten client accounts for local small businesses
Generated daily posts on Facebook, Twitter, and LinkedIn
Responsible for a weekly check-in with clients to ensure client satisfaction; monitored metrics weekly to ensure effectiveness of posts and page engagement
Implemented posting short interview vignettes for a customer account - Homes Staged Right, which increased generic page reach and gained followers
Revised posting time on several accounts to increase readership and generic reach
Social Media Manager for The Good Steward App-Designed graphics in Adobe Spark program; incorporated use of stock images/graphics to gain reader interest
TEkk3 and Nectar of the Vine: Social Media Representative (April-December 2014)
Managed 5 social media accounts for local businesses
Used keyword searches and SEO to increase page stats.
Cleveland Clinic- Department Coordinator
Cleveland Clinic
Chagrin Falls
01.2005 - 05.2021
Responsible for calendar management, expense reports, receiving deliveries, facilities management.
Saved facility site $330 per month ($3,960 annually) by implementing cost reduction ideas; awarded Caregiver Celebrations Award and monetary award for cost savings
Cleveland Clinic Reporter for House Call Newsletter (2010)
Designed and edited weekly newsletter announcements to the facility and led event marketing efforts such as health talks and community events via email blasts and posters
Collaborated with the marketing department to correct/adjust information on the facility website
Created and maintained building SharePoint site
Internal and External Special Events.
Freelance Blogger
11.2010 - 05.2015
Blog received over 1,500 hits per month; gained over 800 Twitter followers and 120 blog followers
Wrote and published original stories; promoted stories on social media networks
Pitched interviews to media personalities & outlets
Brand ambassador for Eucerin, Lego KidsFest-Cleveland and PROBar.
Freelance PR Agent
11.2013 - 11.2014
Pitched author to local and national media placements-The Lifestyle Accountability Show Podcast, Women's Running Magazine.
Education
BA Degree -
University of Mount Union
Timeline
ARC Psychiatry-Marketing and Community Relations Liaison
ARC Psychiatry
01.2023 - Current
Launch Arts Media, Shaker Heights - Social Media Specialist & Social Media Manager
Launch Arts Media
05.2015 - 12.2021
Freelance Social Media Manager, Writer, and PR Agent
Community Navigator/Care Management Extender at The Arc of NC, Arc of North CarolinaCommunity Navigator/Care Management Extender at The Arc of NC, Arc of North Carolina