Jennifer Caceres
Kansas City,KS
Summary
Detail-oriented professional with strong organization skills and a focus on customer satisfaction. Experienced in front desk operations and appointment scheduling, ensuring a welcoming environment for clients.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Dedicated receptionist with proven expertise in managing front desk operations and enhancing client relations. Skilled in appointment scheduling and data entry, contributing to efficient office workflows and positive client interactions.
Overview
12
12
years of professional experience
Work History
Receptionist
Mental Wellness and Trauma Care
Kansas City, KS
07.2025 - Current
- Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Provided compassionate support to clients, addressing inquiries and concerns with professionalism.
- Maintained accurate records of patient interactions, enhancing data integrity in electronic health systems.
- Coordinated communication between therapists and clients, fostering a supportive therapeutic environment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Sales Associate
Feldmans Home and Farm
Kansas City, KS
08.2022 - 11.2023
- Trained new employees on store policies, customer service standards, and operational processes.
- Monitored inventory levels and reported discrepancies to management for timely replenishment.
- Implemented promotional displays that increased product awareness and customer engagement.
- Addressed customer complaints promptly, fostering positive relationships and repeat business opportunities.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased customer loyalty with personalized shopping experiences and attentive service.
Clothing Processor
Cabela's
Kansas City, KS
10.2020 - 08.2021
- Processed incoming clothing inventory to ensure accurate stock levels and efficient organization.
- Operated warehouse equipment for safe handling of merchandise and optimized space utilization.
- Collaborated with team members to maintain a clean and organized workspace, enhancing productivity.
- Inspected garments for quality assurance, identifying defects and ensuring compliance with company standards.
- Optimized storage areas within the stockroom through careful organization of merchandise and efficient utilization of available space.
Sales Associate
It's $5
Kansas City, KS
02.2018 - 12.2019
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained organized sales floor by restocking merchandise and arranging displays to maximize visibility.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Restaurant Waiter
Las Playas Mexican Restaurant
Kansas City, KS
11.2017 - 01.2018
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Assisted in training new staff on restaurant protocols and service standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery during peak hours.
- Maintained clean and organized dining areas for optimal guest experience.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Groundskeeper
Mission Manor Apartments
Kansas City, KS
07.2014 - 09.2016
- Maintained landscape aesthetics through regular lawn care and seasonal planting.
- Conducted routine inspections of property grounds to identify maintenance needs.
- Operated landscaping equipment including mowers, trimmers, and blowers efficiently.
- Assisted in snow removal and ice management to ensure safe access for residents.
- Removed debris and waste from outdoor areas.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Education
High School Diploma -
JC Harmon High School
Kansas City, KS05-2016
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Customer and client relations
- Appointment scheduling
- Scheduling
- Scheduling appointments
- Greeting and seating clients
- Data inputting
- Office administration
- File management
- Calendar management
- Office management
- Multi-line telephone systems
- Tech-Savvy
- Technical support
- Meeting preparation
- Supply management
- Meeting coordination
- Front desk operations
- Reception desk management
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Receptionist
Mental Wellness and Trauma Care
07.2025 - Current
Sales Associate
Feldmans Home and Farm
08.2022 - 11.2023
Clothing Processor
Cabela's
10.2020 - 08.2021
Sales Associate
It's $5
02.2018 - 12.2019
Restaurant Waiter
Las Playas Mexican Restaurant
11.2017 - 01.2018
Groundskeeper
Mission Manor Apartments
07.2014 - 09.2016
High School Diploma -
JC Harmon High School