Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jennifer Caldwell

Fortville,IN

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Store Manager

Signet Jewelers
10.2005 - Current
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

High School Diploma -

Greenfield Central
Greenfield, IN

Diamond Council of America
Nashville, TN

Skills

  • Maximizing Profitability
  • Staff Training
  • Customer Service
  • Goals and Performance
  • Inventory Management
  • Team Leadership
  • Staff Management

Accomplishments

  • Recruited three successful new managers within two years.
  • Exceeded Yearly sales plan for three consecutively years.
  • Assisted in corporate training initiatives.
  • Top performing store in sales for the region last year.

Certification

  • Certified Diamontologist

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Store Manager

Signet Jewelers
10.2005 - Current

High School Diploma -

Greenfield Central

Diamond Council of America

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Jennifer Caldwell