Compassionate and reliable professional with experience in healthcare and customer service environments. Skilled in assisting individuals with medical needs, maintaining accurate records, and providing excellent communication and support. Bilingual in English and Spanish with the ability to help bridge communication between staff, and families.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Greater Houston Diabetes & Endocrinology
Humble
10.2022 - 07.2023
Assisted patients during medical visits, ensuring readiness for examinations and enhancing patient comfort.
Recorded vital signs including blood pressure, pulse, temperature, and weight.
Maintained and updated medical records accurately and confidentially, supporting effective patient care.
Provided Spanish interpretation between patients and medical staff.
Educated patients on treatment instructions and follow-up care, promoting adherence and improved health outcomes.
Answered phone calls, scheduled appointments, and assisted with patient questions.
Maintained clean and organized exam rooms and medical equipment.
Retail Sales Associate
James Avery Jewelry
Kingwood
10.2020 - 05.2021
Guided customers through purchase process and provided detailed product information.
Delivered friendly, professional customer service in high-traffic settings.
Processed payments and maintained accurate transaction records.
Organized merchandise displays to enhance product visibility and support store operations.